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About the Role

As a Security Supervisor, you will lead and coordinate the team responsible for maintaining safe, welcoming, and inclusive neighbourhoods across Holborn, Clerkenwell, Farringdon, Bloomsbury, and St Giles. Your leadership will help create a secure environment that enhances the experience of everyone who lives in, works in, or visits our district.

Responsibilities

• Directly manage officers, setting clear targets, standards, and performance expectations
• Act as the primary liaison for the client, building strong relationships and ensuring service expectations are met
• Produce accurate and timely reports
• Provide ongoing staff management and coaching
• Engage with internal and external stakeholders
• Maintain and update process documentation and the team training matrix
• Develop reporting functions to deliver data and insights to the client
• Drive achievement across all operational targets, including engagement visits, incident reporting, and compliance with static role requirements

Requirements

• Valid SIA Licence
• UK Manual Driving Licence
• Supervisor or Management experience
• Right to work in the UK and a five-year checkable history
• Punctual and reliable
• Passionate about creating an expectational customer experience
• Knowledge of the MS packages (excel, word, outlook)
• Highly intuitive with a curious mindset
• Highly presentable in line with our corporate brand
• Resilient and pro-active in your work

Skills

• MS Excel
• MS Word
• MS Outlook

Location

• Holborn
• Clerkenwell
• Farringdon
• Bloomsbury
• St Giles

Work Type

• Full-time
• Monday to Friday days, 09:00 to 17:00

Experience Level

• Supervisor experience
• Management experience

Education Level

• Full in-house training will be provided

Salary/Compensations

• £15.05 per hour
• 40 hours per week

Benefits

• Unlimited training and opportunities to progress
• Up to 28 days paid holiday (site and shift dependant)
• Recognition rewards
• Access to a 24/7 employee wellbeing support line
• Virtual GP Service
• Earn an extra bonus through recommend a Friend Scheme, no limits

About the Company

• Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff.
• We combine the best in technology, mobile services, physical guarding, and consultancy.
• Our mission: Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.
• Our Vision: To be a trusted partner for Security solutions through intelligence, innovation, and influence.
• Dardan is a people focused, privately owned specialist security company.
• We choose our employees carefully and value them greatly.
• We know that our people are our greatest asset and as such we invest in their development.
• A career with us means joining an ACS Pacesetter & a company listed on Infologue’s “One to Watch”.

Equal Opportunity

• At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals.
• We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.
• We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration.
• We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.