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About the Role

NORNORM is seeking ambitious Business Development Representatives to redefine the workspace industry through a subscription model. This role involves learning how business operates through conversations, trust, and long-term relationships, with varied tasks including prospecting, outreach, in-person meetings, and representing the company at events. Success means building a strong pipeline of qualified meetings and creating new commercial relationships.

Responsibilities

Identify, research, and engage target prospects across landlords, flex operators, workplace consultants, brokers, and occupiers
Qualify inbound and outbound leads against agreed criteria, including company fit, timing, and commercial potential
Book high-quality discovery meetings, running them yourself or joining alongside sales and partnerships, prepared with clear context and account notes
Own your pipeline end-to-end, from prospecting to a booked meeting, and join client meetings yourself where relevant
Meet prospects and partners face to face, whether that's a coffee, a site visit, or an industry event
Pitch and present NORNORM's value proposition confidently, both one-on-one and in front of a room
Maintain accurate CRM data, including contacts, activities, and pipeline status
Work closely with partnerships, marketing, and customer-facing teams to share market feedback and insight
Represent NORNORM at events and industry networking opportunities, turning conversations into qualified commercial opportunities

Requirements

Finished education and ready to apply it
Graduate with commercial or customer-facing experience, ideally outbound, sales, recruitment, real estate, flex, or SaaS
Experience from a customer-facing, service-oriented, or performance-driven background, where you've learned how to read people and build rapport
Comfortable starting conversations by phone, email, LinkedIn, over coffee, or at industry events
A proactive, commercial mindset - enjoy identifying opportunities, opening conversations, and moving prospects towards a clear next step
Confident speaking with new people and able to build trust quickly
Proactive - do not wait for opportunities, create them
Structured and consistent in follow-up
Comfortable using CRM systems and keeping data clean
Fluent, confident English, written and spoken

Skills

Prospecting
Outreach
Relationship building
Pitching
CRM systems
Communication
Sales

Location

London

Work Type

Office-first
On-site

Experience Level

Graduate

Education Level

Graduate

Benefits

Extensive personal and professional development opportunities
High-trust culture where initiative is rewarded
Chance to collaborate with colleagues across Europe

About the Company

NORNORM is a fast-growing circular scale-up redefining the workspace industry through a subscription model that's better for people, businesses, and the planet.
Scaling circularity across the workspace industry while growing in an environment that values curiosity, courage, and collaboration.