About the Role
You'll be the business subject matter expert responsible for embedding Adobe Workfront as our strategic work management platform. You'll partner with cross-functional stakeholders to design fit-for-purpose workflows, establish governance, and ensure the platform is successfully adopted across the business. This is a hands-on role suited to someone who enjoys bringing people, processes and technology together to deliver lasting business change.
Responsibilities
- Lead the enterprise rollout and adoption of Adobe Workfront across the Marketing division.
- Partner with business stakeholders to understand requirements and translate them into effective Workfront configurations and workflows.
- Design and implement marketing intake, triage and prioritisation processes to improve visibility, planning and resource management.
- Develop governance frameworks and establish best practice processes to support ongoing platform success and continuous improvement.
- Create user guides, training materials and facilitate engaging training sessions for end users.
- Provide coaching and ongoing support to encourage strong user adoption and capability across the business.
- Act as the central coordination point for inbound marketing requests, ensuring briefs are complete, prioritised and assigned effectively.
- Collaborate with Marketing, Technology, Data & Analytics and other business teams to ensure alignment on project objectives and delivery.
- Monitor platform performance, identify opportunities for optimisation and drive continuous improvement initiatives.
- Produce regular reporting and insights on project status, team capacity, workload and operational efficiency.
Requirements
- Demonstrated experience in marketing operations, project delivery, program management or business transformation within a medium to large organisation.
- 3-5 years' hands-on experience implementing or administering Adobe Workfront or a comparable marketing work management platform.
- Strong understanding of marketing operations, campaign delivery and creative workflows.
- Experience designing business processes and translating operational requirements into system solutions.
- Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
- Outstanding stakeholder management and communication skills, with the ability to influence and build strong working relationships across all levels.
- A collaborative approach with strong problem-solving and change management capabilities.
- Experience developing training materials and facilitating workshops or user training.
- Applicants will be required to provide evidence of their eligibility to work in Australia.
- Applicants will be required to undertake police and basic credit checks as a condition of employment.
Skills
- Adobe Workfront
- Marketing work management platform
- Marketing operations
- Campaign delivery
- Creative workflows
- Business process design
- System solutions
- Stakeholder management
- Communication
- Problem-solving
- Change management
- Training material development
- Workshop facilitation
- Digital marketing
- Data analytics
- Marketing technologies
Location
- Australia
Work Type
- Max term contract
Experience Level
- 3-5 years
About the Company
- Read more about why you should join our team https://www.insigniafinancial.com.au/careers/working-with-us/why-join-our-team.
Equal Opportunity
- We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.
