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About the Role

As a Case Worker, you will support a caseload of 7–9 families through regular face-to-face engagement, delivering family-centred, strengths-based support that helps children and young people thrive. You'll primarily work across the Northern Sydney District, with an office relocation to Sydney's North Shore. Enjoy flexible working arrangements, access to a shared pool car, and the support of a collaborative, experienced team.

Responsibilities

Managing a caseload of families, maintaining regular face-to-face contact and monitoring progress against goals and risks
Engaging families through home visits, assessment, and planning, including risk assessment and safety planning
Developing and implementing family action plans, coordinating referrals and supports to meet identified needs
Providing practical support, coaching, and guidance to strengthen parenting capacity, communication, and problem-solving skills
Delivering services in line with organisational frameworks, policies, and child wellbeing outcomes

Requirements

University qualifications in social work or equivalent
Experience in the community services or child and family sector is highly regarded
Strong commitment to child-focused practice with a thorough understanding of child protection, legislation, and risk management
Experience working with vulnerable and diverse children and families, including those from culturally diverse backgrounds
Empathetic, supportive, and able to make sound judgments to protect children's rights and wellbeing
Willingness to learn and apply feedback to improve clinical practice
Current NSW Driver’s Licence

Skills

Child protection
Legislation
Risk management
Working with vulnerable and diverse children and families
Culturally diverse backgrounds
Empathy
Support
Judgment
Child protection
Child wellbeing
Parenting capacity
Communication
Problem-solving

Location

Redfern
Northern Sydney District
Sydney's North Shore

Work Type

Hybrid working arrangements
Flexible work

Education Level

University qualifications in social work or equivalent

Salary/Compensations

Full not for profit salary packaging

Benefits

Access to a shared pool car
Full not for profit salary packaging
Comprehensive and role specific training and professional development opportunities
Generous leave entitlements, including 12 days personal/carer's leave, paid parental leave, paid study leave, long service leave after 5 years, domestic violence leave, and an extra paid leave day between Christmas and New Year (NSW)
Employee Assistance Program (free counselling)
Monthly and Annual Rewards and Recognition Program
Travel reimbursements
Continuous Learning & Growth – Access professional development opportunities to further your skills and career
A Strong Team Culture – Join a supportive, passionate, and fun team that is committed to excellence

About the Company

The Families Together Team provide coordinated, family‑centred support to prevent children entering out‑of‑home care by delivering practical, evidence‑informed intervention that strengthens parenting capacity and improves child safety, wellbeing, and family functioning.
SDN Children’s Services is a respected not-for-profit organisation that has been providing quality services for children and families for 120 years.
Our purpose is to promote and enhance children’s wellbeing, learning and development in inclusive environments; and our vision is for an equitable world where all children thrive.
We pride ourselves on creating a unique village where all children, families and staff belong.
SDN Children’s Services is committed to being a child-safe organisation, prioritising the safety and wellbeing of all children and young people.

Equal Opportunity

SDN Children's Services welcomes and encourages Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.