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About the Role
Zapp is seeking a Director, Marketing to develop and execute brand strategies that accelerate awareness, engagement, and growth. This role involves building strong relationships with external agencies and internal teams to deliver impactful marketing initiatives, with the opportunity to work directly with the Founder.
Responsibilities
- Manage marketing campaigns across all customer-facing touchpoints including OOH, Meta, CRM, social, influencer, partnerships, and experiential.
- Oversee end-to-end brand campaigns from strategy and brief to media planning, buying, creative development, and asset sign-off.
- Monitor brand perception and consumer insights, conducting research to inform positioning and campaign improvements.
- Develop influencer and partnership strategies with relevant brands, founders, and creators.
- Ensure brand thinking is integrated into CRM, paid media, commercial, and product decisions.
- Manage and develop the brand team, applying directness and high standards.
Requirements
- Be a Zapp customer.
- Possess 6+ years of B2C brand marketing experience, preferably in a consumer brand or scaling startup.
- Demonstrate strong creative judgment.
- Be commercially wired and able to make a case for brand investment and measure return.
- Exhibit a fast-paced, ownership-driven approach with proactive problem-solving.
- Be culturally plugged into London, understanding its neighbourhoods, brands, and relevant moments.
Skills
- Brand Marketing
- Campaign Management
- Consumer Insight
- Influencer Marketing
- Partnership Strategy
- Cross-functional Integration
- Team Management
- Creative Judgment
- Commercial Acumen
Location
- Nine Elms, London
Work Type
- Full-time
- On-site
Experience Level
- 6+ years
Benefits
- Competitive salary & equity
- 25 days holiday per year (plus all bank holidays)
- Private Health Insurance
- Extended sick pay
- Extended maternity / paternity leave pay
About the Company
- Zapp is London’s leading premium convenience retail platform.
- Founded in 2020, Zapp aims to disrupt the multi-trillion dollar convenience retail market.
- The company develops best-in-class customer-centric technology and fulfilment solutions.
- Zapp partners with leading brands to deliver an exclusive range of products 24/7, delivered in minutes.