About the Role
You will be the key person ensuring smooth operations and will become the go-to individual for getting things done. This role involves managing a wide range of responsibilities within the People & Operations function, including recruiting, HR, onboarding, events, executive support, vendor and financial operations, and supporting systems. You will work closely with the Chief of Staff, operating with significant autonomy.
Responsibilities
- Own whole pieces of People & Operations end to end: recruiting coordination, onboarding, HR operations, events, vendor and expense management
- Be the trusted second who can step in on almost anything when it needs to happen
- Build and run the systems that keep a fast-growing team organized, and improve them as you go
- Support the executive team: prep, coordination, follow-through, and quietly making sure nothing falls through the cracks
- Take ambiguous, unowned problems and just handle them, no spec required
- Grow into more scope over time as you earn trust
Requirements
- Must already be authorized to work in the US or our eligible remote-hire regions.
- You're a high-ownership generalist who's run operations or been the "person who makes things happen" at a company that was growing fast
- You have exceptional judgment and follow-through, when you say something's handled, it's handled
- You're comfortable with ambiguity and wide scope, and you'd rather own a problem than wait for direction
- You're organized enough to hold a hundred threads and calm enough that no one can tell
- You're discreet and trustworthy, you'll be close to sensitive people, comp, and company matters
- You move fast and close the loop - you'd rather ship, adjust, and iterate than wait for perfect
Skills
- Operations
- Chief of Staff
- High-ownership generalist
- Recruiting coordination
- Onboarding
- HR operations
- Events management
- Vendor management
- Expense management
- Systems building
- Executive support
- Problem-solving
- Judgment
- Follow-through
- Organization
- Discretion
- Trustworthiness
- Fast-paced execution
Location
- San Francisco, CA
Work Type
- On-site
- Full-Time
Experience Level
- 4+ years in operations, chief-of-staff, or a high-ownership generalist role, ideally at a startup
Salary/Compensations
- $150,000–$185,000/year
Benefits
- Salary that makes sense — $150,000–$185,000/year, based on impact, not tenure
- Up to 0.05% equity in what you're helping build
- Generous PTO — 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge
- Parental leave — 12 weeks fully paid, for all parents
- Wellness stipend — $100/month for the gym, therapy, massages, or whatever keeps you human
- Learning & Development — Expense up to $1,000/year toward anything that helps you grow professionally
- Team offsites — A change of scenery, minus the trust falls
- Sabbatical — 3 paid months off after 4 years, do something fun and new
- Full coverage, no red tape — Medical, dental, and vision (100% for employees, 50% for spouse/kids)
- Life & Disability insurance — Employer-paid short-term disability, long-term disability, and life insurance
- Supplemental options — Optional accident, critical illness, hospital indemnity, and voluntary life insurance
- Doctegrity telehealth — Talk to a doctor from your couch
- 401(k) plan
- Pre-tax benefits — Access to FSAs and commuter benefits (US-only)
- Pet insurance
- Snacks, drinks, team lunches, intense ping pong, and peak startup energy
- E-Bike transportation — A loaner electric bike to get you around the city, on us
About the Company
- Firecrawl is the easiest way to turn the web into data AI agents can use. One API call converts any URL into clean, LLM-ready markdown or structured data - the boring-hard problem everyone building with LLMs eventually hits, solved.
- We hit 8 figures in ARR in year one and more than doubled it in year two. We have 147k+ GitHub stars, and developers, agents, and category-defining AI companies build on us every day. Growth like this is rare, and we're just getting started.
- We're a small team punching far above our weight. Everyone here owns a real piece of the product and company, end to end, and runs it themselves - no hiding behind process or headcount.
- This is a place for people who want to work at the frontier: an AI company building the infrastructure other AI companies run on, not one bolting AI onto an existing product. We move fast, go deep, and are building the tools superintelligence will rely on to gather data from the web.
