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About the Role

The Technical Sales Manager will drive sales growth and customer engagement through consultative account management and business development of local installers, construction directors, and general managers. This role focuses on targeting influential installation companies in partnership with the Regional Account Manager through joint action planning and funnel execution. Key objectives include regional technical sales execution, installer development, and partnering with RAMs to operationalize technical sales strategy and remove barriers to product adoption.

Responsibilities

Executes the regional technical sales strategy by focusing installer coaching efforts on priority markets, contractors, and projects.
Targets installation companies within the region to identify growth opportunities and partner appropriately with internal stakeholders to gain their business.
Ensures technical resources are applied where they will have the greatest impact.
Acts as the subject matter expert in all technical installation practices of our product offerings and installation practices including customer programs and benefits.
Creates and maintains accurate product specifications, builder specifications, and installer specifications for all job sites.
Regularly audits installation practices and identifies installation mistakes, creating corrective action plans when needed in the market.
Works with installer businesses to identify, qualify, and develop installers capable of supporting product growth.
Expands installer coverage within the territory to meet contractor demand and sales priorities.
Cultivates and maintains installer relationships, including crew identification, crew performance assessment, and installer training.
Generates sales through installer market development and account management.
Performs installer market development through lead identification, networking and value propositioning.
Conducts Quarterly Business Reviews with key installation accounts.
Understands and speaks to residential building economics, specifically installation spend.
Engages and drives consistent communication with Exteriors Sales Reps in joint action planning and funnel execution.
Partners with sales reps to connect contractors with qualified installers and support successful project execution.
Helps remove installation-related barriers which slow/prevent product adoption.
Maintains and defends Builder Account Management Plans with key influential identified installation companies in targeted geographies.
Executes effective product installation training, aiding installation crews to install JH products as safety and efficiently as possible.

Requirements

Bachelor's degree or equivalent experience required.
Ability to travel 30 - 40 % of the time.
A valid driver’s license required.

Skills

Sales experience in a high-touch sales environment with a high level of organization, discipline, and self-structure.
Building science/construction experience and building envelope design.
Working with a Customer Relationship Management system (Salesforce, HubSpot, Zoho, etc.).

Location

Upstate New York - Buffalo, Syracuse, Albany, Niagara Falls
Southwestern Vermont

Work Type

Full-time

Experience Level

3+ years of sales experience
5+ years of sales experience preferred
3-5 years of building science/construction experience
5+ years of building science/construction experience preferred
1+ years of experience working with a Customer Relationship Management system

Education Level

Bachelor's degree or equivalent experience
Certified Professional Constructor (CPC)
Certified Associate Constructor (CAC)
Certified Construction Manager (CCM)
OSHA Safety Training
TDEC - EPSC Level 1 Certification

Salary/Compensations

$90,000 to $100,000

Benefits

Eligible to participate in a bonus plan
Day-one health coverage medical, dental, vision, life insurance
Vacation and company holidays
401(k) with 6% match
Employee Stock Purchase plan (ESP)
Parental leave
Wellness programs

About the Company

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products.
Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®.
With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally.
Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.
For more information, visit www.jameshardie.com.

Equal Opportunity

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.
James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.