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About the Role

Support students with disability, chronic health conditions and/or mental health conditions through tailored advice, advocacy and adjustments that strengthen access, participation and success. Deliver tailored, proactive and responsive support for students with disability, helping improve their access, participation, retention and success across the University. Provide specialist advice, information, support and advocacy in relation to complex student matters. Work closely with students and staff to develop, monitor and refine academic and placement reasonable adjustment plans. Advise staff and stakeholders on inclusive design and the accessibility of facilities, services and learning environments. Use student feedback, review systems and service data to identify trends, gaps and opportunities for improvement. Contribute to service performance metrics, maintain accurate records, and ensure all practice aligns with University policy, legislative requirements and relevant funding obligations. Build strong working relationships across the University and with external partners to strengthen referral pathways and integrated support. Contribute strategic insights that inform systemic improvement and service innovation. Co-develop and deliver educational programs that build understanding of accessibility and inclusion across the University community. Use Microsoft 365 and CRM platforms to support efficient, high-quality service delivery.

Responsibilities

Deliver expert advice, advocacy and responsive support that improves student access, participation, retention and success.
Develop and maintain effective academic reasonable adjustment plans and placement reasonable adjustment plans in collaboration with students and staff.
Strengthen inclusive practice by advising on the accessibility of facilities, services and learning environments.
Use service data, student feedback and performance metrics to identify gaps and implement targeted improvements.
Build effective internal and external partnerships that improve referral pathways, education and service outcomes.

Requirements

Tertiary qualifications in Allied Health, Education, Social Work or a related field.
Extensive experience supporting a wide range of clients with disability in a support, training, advisory or similar role.
Strong working knowledge of the Disability Discrimination Act 1992, Disability Standards for Education 2005, Anti-Discrimination Act 1977 (NSW) and Privacy Act 1988.
Demonstrated advocacy, negotiation and stakeholder engagement skills, including the ability to navigate sensitive and complex matters.
Proficiency in Microsoft 365 and CRM platforms.
Must provide evidence of full-time working rights in Australia at application.

Skills

Strong written and verbal communication skills
Advocacy
Negotiation
Stakeholder engagement
Microsoft 365
CRM platforms

Location

Parramatta South Campus

Work Type

Full time
2-year fixed term contract
Flexible working arrangements

Experience Level

HEW 8 level

Education Level

Tertiary qualifications in Allied Health, Education, Social Work or a related field.

Salary/Compensations

$118,969-$132,069 per annum, plus 17% super and leave loading

Benefits

Access to staff-only products and offers with selected banking partners
Salary sacrifice options for onsite parking
Novated motor vehicle leasing
Free Employee Assistance Program (EAP)
Complimentary annual flu vaccination
Eligibility for Fitness Passport membership
Access to discounted private health cover
Onsite childcare (Long day care and early learning services) at Campbelltown, Hawkesbury, Parramatta, and Penrith campuses with potential for discounted fees and salary packaging

About the Company

Western Sydney University is committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.
Western Sydney University is boldly different, energetic, global, diverse, dynamic, and youthful.
Our mission is to deliver student success, impactful research, and stronger communities.
Making a difference starts at Western.

Equal Opportunity

We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.