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About the Role

Trinity Fire & Security is seeking an experienced Service Engineer to deliver high-quality servicing, maintenance, and technical support across a diverse portfolio of commercial clients. You will service and maintain a wide range of fire and security systems, ensuring compliance, reliability, and exceptional customer service. You'll be supported by dedicated Service Coordinators and Technical Specialists, allowing you to focus on delivering outstanding engineering standards.

Responsibilities

Carry out planned preventative maintenance and reactive service visits on fire and security systems.
Diagnose faults and deliver effective, compliant solutions.
Complete minor remedial works and small-scale installations.
Provide professional technical advice and updates to customers.
Maintain accurate service records and documentation.
Ensure all work is completed in line with relevant standards and company procedures.

Requirements

Proven experience servicing fire alarm and/or electronic security systems.
Strong fault-finding and diagnostic skills.
Good knowledge of relevant British Standards.
Excellent communication and customer service skills.
Strong technical understanding with a focus on electrical safety (ECA or equivalent desirable).
Full UK driving licence.
Successful candidates undergo security vetting.

Skills

Fire Systems: Gent, Notifier, Advanced, Protec and other open-protocol systems.
CCTV: Hikvision, Dahua, Avigilon.
Intruder Alarms: Galaxy, Texecom.
Access Control: Paxton, Honeywell, Gallagher.

Location

North London

Work Type

Full-time

Experience Level

Experienced

Salary/Compensations

Up to £58,000 (inclusive of overtime, call-outs, travel pay and bonuses)
£4,000 Sign-On Bonus

Benefits

23 days' annual leave, increasing with service, plus bank holidays.
Company van and fuel card.
Employee Discount Programme with savings at over 800 retailers.
Pension, Life Assurance and Employee Assistance Programme.
Employee referral bonus of up to £2,000.
Ongoing training, manufacturer accreditations and career development opportunities.
Regional coverage with reduced travel and improved work-life balance.
Uncapped earning potential through enhanced overtime, call-out payments and uncapped commission.
Ongoing manufacturer training with leading industry brands.
Clear career progression and long-term development opportunities.

About the Company

Trinity Fire & Security is seeking an experienced Service Engineer to deliver high-quality servicing, maintenance and technical support across a diverse portfolio of commercial clients.
We recognise the valuable skills and experience that service leavers, veterans, reservists, and military families bring to the workplace, including leadership, teamwork, resilience, and technical expertise.

Equal Opportunity

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
PTSG Group is proud to support the Armed Forces community and has formally signed the UK Armed Forces Covenant.
As part of our commitment, we guarantee an interview to ex-Forces applicants who meet the minimum criteria for the role and are committed to supporting Armed Forces personnel in building long-term civilian careers.