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About the Role
Lead your own team and store to success within Australia’s largest family-owned jewellery retailer since 1895. We are respected, luxurious, and dazzling, offering commission and bonus schemes to reward your achievements.
Responsibilities
- Creating professional and personalised experiences for customers to add to their jewellery and watch collections
- Driving the store to achieve KPIs and sales targets by delivering exceptional customer service
- Recruiting, training, and coaching Team Members to become selling superstars
- Leading by example to achieve personal targets whilst continuously seeking opportunities to maximise store sales
- Upholding high standards of store presentation, in-store safety, and visual merchandising
- Completing administrative and operational requirements for the store
Requirements
- Ability to provide unforgettable customer service experiences
- A proven track record of achieving beyond personal and store sales targets and KPIs
- Experience leading and training Team Members to succeed
- An interest, love, and passion for working with luxurious products
- Successful applicant/s will be required to complete a National Police Criminal History Check
Skills
- Sales
- Customer Service
- Team Leadership
- Training
- Coaching
- Visual Merchandising
- Sales Targets
- KPI Achievement
Location
- Richmond
Work Type
- Full-time
Experience Level
- Management
- Leadership
Benefits
- Commission and bonus schemes
- Generous staff discounts
- Career development opportunities
- Autonomy to lead and grow the success of your own store and team
About the Company
- Australia’s largest family-owned jewellery retailer since 1895
- The diamond and watch specialist, known for unique and timeless craftsmanship
- Passionate about people and delivering extraordinary customer service experiences
- Team Members become a part of customers’ cherished moments