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About the Role
I-MED Radiology is seeking an experienced Medical Receptionist to join their team in XXX. This full-time, permanent role involves providing high-level reception and administrative services, ensuring professional, caring, and friendly service to patients, referrers, and other customers.
Responsibilities
- Driving the delivery of high quality reception and contact centre services
- Managing appointments to maximise customer service and clinic efficiency
- Providing excellent customer service and patient care
- Developing and maintaining strong working relationships with patients, referrers, staff and managers
Requirements
- Previous medical receptionist and call centre experience (highly desirable)
- Ability to manage high volume, inbound calls
- Demonstrated initiative and willingness to learn
- Excellent interpersonal and communication skills
- Ability to work autonomously and in a team environment
Skills
- Reception duties
- Administrative services
- Customer service
- Patient care
- Interpersonal skills
- Communication skills
Location
- XXX
Work Type
- Full-time
- Permanent
Experience Level
- Experienced
Benefits
- Competitive remuneration package
- Flexible work options
- Opportunities for career advancement
- Commitment to health and well-being
- Access to employee assistance program
- Paid parental leave
- Discounted health insurance
About the Company
- I-MED Radiology is Australia's largest private diagnostic imaging network with over 240 clinics nationally.
- They offer a comprehensive range of services including CT, MRI, ultrasound, general x-ray, and Nuclear Medicine.
- Their vision is to be the most respected and trusted medical imaging specialists in the world.
- Their purpose is to help save lives and reduce uncertainty.