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About the Role

Y Thrive Coaches assist and build relationships with members, YMCA staff and volunteers while assisting Health & Wellness staff on duty. After completing YThrive training, coaches lead members through 90-day exercise routines with follow-up appointments every 30 days. Coaches demonstrate knowledge of the Wellness Floor, YMCA mission and core values, act as positive role models, and help maintain a friendly and safe environment in the Health & Wellness areas.

Responsibilities

Provide high-quality customer service to participants
Provide coaching appointments to members
Actively book people into YThrive appointments
Recommend YMCA programs to match member goals
Assist with cleaning of the Wellness Floor
Ensure Wellness Floor rules are followed
Assist instructors with class transitions and set up
Build positive relationships with staff, volunteers and members
Maintain excellent communication with Health & Wellness Staff and Department Manager
Complete all online trainings as assigned
Be an ambassador for the YMCA

Requirements

Minimum age: we consider volunteers as young as the summer they are entering grade 9
Understanding of physical fitness principals
Standard First Aid and CPR-C preferred
Experience working/volunteering in fitness preferred
Original Criminal Reference Check with a Vulnerable Sector Screening less than 6 months old for volunteers 18 years and older
Genuinely interested in being part of the YMCA
Fun, friendly and enthusiastic
Excellent customer service skills
Hardworking, dependable and a team player
Minimum commitment of 4 months, 2 hours/week

Skills

Customer service
Coaching
Communication
Teamwork
Fitness principles

Location

Startech.com Community Centre, YMCA, & Library

Work Type

Volunteer
Part-time

Experience Level

Entry level

Benefits

Complimentary YMCA personal membership to Health & Fitness facilities
Part of a caring and supportive network of people to help each other succeed
Contribute to real, meaningful impact in the lives of children and youth

About the Company

YMCA of Southwestern Ontario was founded in 1856 and has over 200 locations from Goderich to Point Pelee, and Windsor to Woodstock.
One of the largest not-for-profit providers of licensed childcare in Canada with over 100 school age programs.
Offers settlement services to newcomers, employment programs, mental health support, and youth programs.
Operates two overnight camps and 13 Health & Fitness branches across Southwestern Ontario.
Committed to the development of healthy communities and welcomes people of all backgrounds, beliefs, and abilities.
Provides valuable training and development opportunities.

Equal Opportunity

All employees and volunteers are required to provide a current satisfactory Criminal Record and may require a Vulnerable Sector Search as a condition of their employment.
Police Record checks are reviewed on an individual basis, and the offense(s) - if any - is considered in the decision-making process in relation to the requirements of the position, therefore not eliminating all candidates with a record from being offered gainful employment or a volunteer position.