About the Role
This temporary 90-day position integrates unlicensed individuals into the salon workplace, providing training to become a licensed stylist. The role focuses on delivering exceptional customer service, effective communication, and learning salon business operations.
Responsibilities
- Market and grow the business
- Observe other stylists/managers and ask questions
- Provide exceptional customer service
- Control expenses
- Promote and sell services and retail products
- Answer telephones, stock and dust shelves, and sweep hair
- Complete all other duties as assigned by manager
- Promote and sell services and products, recommending additional services and retail products
- Convey a complete understanding of pricing for available services
- Coordinate promotional sales displays
- Responsible for sales to walk-in retail customers
- Understand customer needs, greet customers professionally by name, escort clients through the salon, and give salon tours
- Estimate wait times for appointments
- Answer the telephone promptly and professionally
- Handle general complaints and refer customer service issues to the manager
- Follow weekly salon schedules
- Correctly charge for services and products, including proper discounting
- Safeguard company assets by adhering to company policies and procedures
- Perform tasks related to assisting salon operations
- Communicate effectively with management, customers, and co-workers
- Maintain and uphold safety standards
- Attend work timely and consistently, including mandatory meetings and training
- Adhere to all corporate policies, procedures, and work rules
- Handle all POS transactions, including opening and closing the register
Requirements
- Must graduate from an accredited cosmetology school and obtain the necessary license(s) within or before 90 days of hire-date
- Ability to work in a dynamic salon environment
- Good time management skills, good judgment, and the ability to multi-task
- Well-developed interpersonal skills to communicate in a professional and courteous manner
- Computer knowledge including point-of-sale systems and data entry
- Ability to work a flexible schedule including nights and weekends
- Possess a valid appropriate license in the applicable state of employment (for promotion consideration)
- Ability to perform license requirements, including cutting, styling, coloring, providing wax treatments, and washing and perming hair (for promotion consideration)
- Demonstrate Regis values of honesty, accountability, integrity, and respect (for promotion consideration)
Skills
- Customer service
- Communication
- Sales
- Time management
- Judgment
- Multi-tasking
- Interpersonal skills
- Computer proficiency
- Point-of-sale systems
- Data entry
- Basic reading
- Basic writing
- Basic mathematical skills
Location
- Dynamic salon environment
Work Type
- Temporary
- Full-time
Experience Level
- Entry-level
Education Level
- Cosmetology school graduate
About the Company
- You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries. If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs. Only the franchisee is responsible for employment matters at the salon.
