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About the Role
Digital Theatre+ is seeking a highly organised and detail-oriented Content Operations Coordinator for its Education team. This role is crucial for maintaining the quality, accuracy, and ongoing operation of the Digital Theatre+ platform, supporting commercial priorities through content management, licensing implementation, and workflow optimization.
Responsibilities
- Develop and maintain a thorough working knowledge of the Digital Theatre+ platform and content library.
- Manage the publishing and unpublishing of content within Airtable and Contentful.
- Maintain operational systems, workflows, templates, shared tools, and schedules.
- Support the implementation of licensing agreements by ensuring accurate reflection of terms on the platform.
- Carry out editorial and operational quality assurance across platform updates and customer-facing materials.
- Manage inbound operational requests relating to platform and content updates.
- Support the operational delivery of commercial priorities.
- Coordinate operational activity supporting the accessibility roadmap.
Requirements
- 1-2 years of experience in a digital operations, content operations, or editorial operations role.
- Experience managing or maintaining content on a digital platform or content management system.
- Excellent editorial and proofreading skills with a strong eye for detail, accuracy, and consistency.
- Experience managing and prioritizing requests from multiple internal stakeholders.
- Strong organizational skills with experience maintaining operational workflows, templates, or shared schedules.
- Demonstrable ability to quickly learn and adopt new systems and digital tools.
- Clear written communication skills suitable for internal collaboration and customer-facing communications.
- Ability to work independently, manage competing priorities, and know when to escalate.
- Experience or interest in education, edtech, theatre/drama, or English Language and Literature.
- Familiarity with Airtable, Contentful, or similar content management platforms.
- Experience supporting licensing, rights management, or content compliance activities.
- Experience working alongside a senior manager, subject matter expert, or commercial lead in an operational support role.
- Awareness of digital accessibility standards and a willingness to develop knowledge in this area.
Skills
- Digital platform management
- Content management systems
- Editorial skills
- Proofreading
- Attention to detail
- Accuracy
- Consistency
- Stakeholder management
- Organizational skills
- Workflow management
- Template creation
- Schedule maintenance
- System adoption
- Communication skills
- Independent work
- Priority management
- Escalation
- Airtable
- Contentful
- Licensing support
- Rights management
- Content compliance
- Accessibility standards
Location
- Hybrid
Work Type
- Hybrid working
- Work from anywhere for up to four weeks each year
Experience Level
- 1-2 years experience
Benefits
- 25 days' annual leave plus 8 UK bank holidays
- Birthday day off
- Company-wide Christmas shutdown (additional paid leave)
- One paid Wellbeing Day each year
- 24/7 virtual GP access via MyPocketGP
- Paycare Health Cash Plan
- Employee Assistance Programme
- Free Calm app subscription
- Annual flu vaccination vouchers
- Funded social events, volunteering days and quarterly team social allowance
- Workplace pension
- Paycare Perks discounts
- Salary sacrifice schemes
- Phased return-to-work programmes with full pay for part-time hours
- Sanctus 121 coaching
- Bob’s Business e-learning
- Protected learning time during working hours
About the Company
- Digital Theatre+ is a platform focused on education, edtech, theatre/drama, and English Language and Literature.
Equal Opportunity
- Digital Theatre is an equal opportunity employer.
- We welcome applications from people of all backgrounds and experiences.
- We are committed to creating an inclusive workplace where everyone feels valued and supported.
- We celebrate diversity of thought, experience and perspective because we believe it strengthens our team and helps us better serve our global community.