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About the Role

Provide care management to individuals enrolled in the Health Home Plus Care Coordination Program, working primarily with individuals with mental health issues and/or chronic medical conditions. Perform duties while actively promoting an environment consistent with MHA’s Cultural Equity Policy and WELCOME Orange.

Responsibilities

• Attend bi-weekly Care Coordination team meetings.
• Attend trainings and meetings relevant to Health Homes and Health Home Plus.
• Deliver care coordination services as outlined under Health Home Plus Model for Care Coordination.
• Complete New York State Community Mental Health (CMH) assessments and reassessments.
• Submit monthly billing for caseload.
• Complete monthly scorecard data collection information.
• Maintain all client records electronically through FCM and AWARDS Electronic Record Keeping.
• Maintain all client files according to program policies and procedures.
• Establish and maintain linkage with appropriate community agencies and service providers.
• Represent MHA at meetings as necessary.
• In the spirit of teamwork, answer MHA’s main office phone as needed.
• Participate in MHA’s committees as needed.

Requirements

• Bachelor’s Degree in child and family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation/recreation therapy, rehabilitation, social work, sociology, or speech and hearing; OR A bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; OR A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).
• Two years of experience (a Master’s degree in a related field may substitute for one year’s experience) either providing direct services to persons diagnosed with mental disabilities, developmental disabilities, alcoholism or substance abuse; OR linking persons who have been diagnosed with mental disabilities, developmental disabilities, alcoholism or substance abuse to a broad range of services essential to successfully living in a community setting.
• Bilingual Spanish / English
• Effective written and oral communication skills.
• Experience with Health Homes highly preferred.
• Knowledge of Medicaid procedures highly preferred.
• Experience with Electronic Health Record Program(s) required.
• Experience working with Excel and Microsoft Word preferred.
• Ability to work independently with minimal direct supervision.
• Must be organized, self-motivated and have the ability to coordinate multiple tasks simultaneously.
• Ability to exercise sound judgment under crisis situations and to abide by regulations regarding confidentiality.
• Valid Driver’s License and ability to drive with current driving record acceptable for agency insurance coverage.

Skills

• Care Coordination
• Mental Health Assessment
• Electronic Health Records
• Microsoft Excel
• Microsoft Word
• Communication Skills
• Independent Work
• Organization
• Self-Motivation
• Task Coordination
• Judgment
• Confidentiality
• Driving

Location

• Middletown
• Newburgh
• Port Jervis

Work Type

• Full-time
• 40 hours per week

Experience Level

• Two years of experience (a Master’s degree in a related field may substitute for one year’s experience)

Education Level

• Bachelor’s Degree in a related field
• Master’s Degree in a related field
• Credentialed Alcoholism and Substance Abuse Counselor (CASAC)

Benefits

• Competitive compensation rates
• 1 hour paid lunch for F/T employees
• 4 Wellness Days annually for F/T employees
• 14 Paid Holidays which includes 1 Floating Holiday
• 403(b) Plan with discretionary matching
• Healthcare
• Vision
• Dental
• Health Savings Account
• Life Insurance
• Cancer Care Plan
• Dependent Care
• Opportunities for staff development and career growth
• Some positions eligible for up to $3,000 of healthcare workers bonus funds (HWB)

About the Company

• Mental Health Association in Orange County, Inc. (MHA), is a private, not-for-profit organization seeking to promote the mental health and emotional well-being of Orange County residents. Under the leadership of a voluntary Board of Directors, MHA’s staff members, consultants and volunteers provide free mental health and safety net services to Orange County residents each year.