About the Role
We are seeking a highly organised and proactive Trading Support Executive to join our front office team. In this role, you will provide end-to-end support across client onboarding, trading operations, settlements, and account management while acting as a key liaison between clients and internal teams. This role also offers the potential to progress into a front-office position over time.
Responsibilities
- Manage the client onboarding process, acting as an intermediary between internal compliance and clients/prospects.
- Coordinate document collection, KYC verification, and account setup.
- Serve as a main point of contact for existing clients.
- Handle portal-related queries and day-to-day payment or settlement issues.
- Support account management activities for Strategists and Dealers.
- Conduct platform demonstrations and assist with client training sessions.
- Provide pre- and post-trade assistance to clients and dealers.
- Ensure smooth execution and settlement of trades, including monitoring deadlines and liaising with the settlements team.
- Track and resolve missing or delayed payments (e.g., MT103 follow-ups).
- Support the dealing and strategy teams with administrative and compliance-related tasks, including credit requests and document management.
- Support the dealing and strategy teams with administrative and compliance-related tasks, including trade monitoring and reporting.
- Support the dealing and strategy teams with administrative and compliance-related tasks, including audit and compliance review coordination.
- Identify and propose process improvements to increase efficiency and accuracy.
- Working with Regulatory to meet post-trade commitments.
- Ensure regulatory documentation and client classifications are updated and compliant with internal and external requirements.
Requirements
- Proven experience dealing with internal and external stakeholders at a senior level.
- Ability to work collaboratively across teams and contribute to process enhancement initiatives.
Skills
- Strong communication and interpersonal skills.
- Excellent organisational and time management skills, with the ability to prioritise competing tasks.
- High attention to detail and accuracy under pressure.
About the Company
- Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay.
- Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses.
- Millions of people in over 80 countries around the world use our solutions for their payments.
- At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions.
- We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.
- Fast-growing, global, rewarding, fun, involved – at Corpay, we are all of these and more.
- If you are an experienced and self-motivated professional who can perform at a high level, you will be rewarded.
- If you have great ideas, we want to hear them.
- If you want your career to grow at the same rapid pace as our organization, this is the place for you.
- Whatever your area of expertise, you can take it to the next level at Corpay.
Equal Opportunity
- Corpay is committed to providing equal employment opportunities to all applicants and employees.
- Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law.
- Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions.
- If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.
