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About the Role

As a Residential Property Advisor (Buying Agent), you will lead residential property searches and acquisitions for clients buying across London’s prime and super-prime locations. You will deliver exceptional client outcomes while also helping build a high-performing residential team, shaping best practice, improving ways of working, and contributing to sustainable growth in revenue, reputation, and client retention.

Responsibilities

Lead the initial consultation to understand a client’s lifestyle, priorities, timelines, and decision drivers.
Build and run a proactive sourcing strategy using market knowledge, relationships, and research.
Shortlist options and coordinate viewings efficiently, protecting client time and ensuring a high-touch experience.
Demonstrate advanced active listening, summarize key information for confirmation, build consensus, and communicate with clarity in high-stakes moments.
Negotiate offers with confidence and clarity, maintaining discretion and strong stakeholder relationships.
Manage deals from offer accepted through to completion, liaising with surveyors, solicitors, mortgage brokers, and other advisors.
Resolve unexpected legal, planning, or transactional hurdles efficiently.
Set best-practice frameworks for due diligence and attention to detail across multiple transactions.
Understand property purchase structuring principles and work with legal and tax advisors to mitigate risk.
Balance detail with pace to meet deadlines and deliver excellence.
Lead client pitches and external engagements with authority and impact, instilling confidence in Making Moves’ expertise.
Shape BD strategies to meet financial goals, ensuring retention and growth.
Enhance established networks and reciprocal referral relationships.
Work with Marketing to optimize BD campaigns and outreach.
Generate and convert new opportunities through a confident, consultative approach.
Identify opportunities to improve pipeline management, billing efficiency, and revenue generation.
Ensure high-quality deal hygiene across the team (including CRM discipline) so information is accurate, timely, and actionable.
Ensure team processes stay aligned with business strategy; streamline operations to improve client service.
Lead client relationship strategies across the team to ensure high levels of client satisfaction and retention.
Coach others on presence, communication, and stakeholder management.
Direct and participate in high-level client pitches, supporting the team to win and deliver confidently.
Bring a Level Up mindset: reflect, learn, and continuously improve how the team delivers.
Be a role model for EI and communication, supporting colleagues through high-stakes moments.

Requirements

Client-first, commercially minded, and motivated by delivering an exceptional service while building something that lasts — with strong judgement, pace, and enjoyment for shaping how a team operates.
Relevant experience (or a demonstrable track record) in residential property sales, buying agency, or property search.
A track record of winning new instructions, including through referrals and introducer networks.
Confident managing transactions end-to-end, including complex stakeholder coordination.
Experience working on higher-value transactions (e.g. £1m+), with exposure to Prime and Super Prime.
Confident leading pitches and representing a brand externally.
Enjoy coaching and developing others.
An operational mindset: ability to improve processes, keep pipelines disciplined, and maintain attention to detail.
Comfortable with tools and platforms such as LonRes, Rightmove Plus, and HubSpot (or similar CRMs).

Skills

Client advisory
Property search
Negotiation
Due diligence
Transaction management
Business development
External presence
Revenue generation
Pipeline management
Operational excellence
Team leadership
Coaching
Communication
Stakeholder management
Active listening
Problem-solving

Location

London

Work Type

In-person
Hybrid

Experience Level

Mid-level
Senior-level

Benefits

Tailored commission scheme
25 working days paid holidays
Additional day off for Birthday
Annual company trips (e.g., New York, Amsterdam, Porto, Barcelona, Berlin)
Monthly team activities (e.g., fun activities, team dinners, CSR initiatives)
Dog-friendly office
1 month paid Paternity Leave
6 months paid Maternity Leave
Fully supported Adoption Leave with paid leave
Partnered nursery benefit scheme
Training sessions
Growth opportunities
Clear Career Progression Frameworks
Employee-led groups (e.g., Run Club, Yoga, DE&I Committee)
£25 monthly Juno Points for wellbeing perks
Access to Mental Health First Aider
Cycle to Work Scheme
Private Medical Insurance (after probation)
Pension Contributions (matched at 4%, 5%, or 6%)

About the Company

Making Moves is a London-based real estate consultancy that does things differently.
Alongside our commercial work, Making Moves Residential represents clients in the search for homes across London’s prime and super-prime locations.
We deliver a tailored, discreet service built around clients’ lifestyles and priorities, bringing expertise and accountability at every stage.
From the initial consultation and sourcing, to negotiation, surveys, legal, financing and completion, we manage the full process end-to-end so clients can buy with clarity and confidence.

Equal Opportunity

At Making Moves, we’re committed to building a team that reflects the diversity of the communities we serve.
We believe success is shared, and stronger when it includes a range of experiences, perspectives, and voices.
We actively encourage people from underrepresented backgrounds to apply, even if you don’t meet every single requirement.
If you need any adjustments to support your application, just let us know.
Read our full DE&I statement on our website.