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About the Role

The Operations Analyst will be responsible for maintaining and running the Aquis and Aquis client exchange platforms. The operations team supports a growing list of exchanges and works a weekly shift rota covering specific hours, with potential for evening and weekend work.

Responsibilities

• Day-to-day management of the exchange platforms.
• Provide 1st line support to connected clients.
• Collaborate with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms.
• Support the build out and configuring of new exchange platforms.
• Take a lead role in technology client support, including platform delivery management, support and knowledge transfer.
• Raise and deploy changes to support the day-to-day running of multiple exchange platforms.
• Compile outage reports for any production outages.
• Act as a subject matter expert of the exchange platforms from a technological perspective.
• Participate in release review meetings prior to upgrades.
• Actively raise and pursue improvements and changes that benefit the team and the wider Aquis ecosystem.

Requirements

• Degree level qualification (or equivalent) and/or 5 years of experience.
• Extensive experience using Unix/Linux servers.
• Ability to write advanced SQL queries and a strong understanding of relational databases.
• Scripting experience (e.g., bash/shell, python or similar).
• Proficiency with Microsoft Excel and other Microsoft Office products.
• Experience with FIX Protocol.
• Proven use of GIT or similar.
• Excellent communication skills with the ability to explain technical concepts in simple terms to a non-technical audience.
• Experience supporting production applications and demonstrated ability to understand end-to-end systems and processes.
• Experience of network support and troubleshooting.
• Exposure to UK and EU equity markets.
• Prior experience in a similar role (desired).
• Knowledge or experience of Grafana (desired).
• Previous experience of Binary Protocols (desired).
• Previous experience of the Atlassian suite of products (desired).
• TCP/UDP knowledge (desired).

Skills

• Effective communicator
• Attention to detail
• Numerate
• Self-motivated
• Excellent team player
• Self-starter
• Interest in financial markets
• Understanding of requirements for operating in a highly regulated environment

Location

• London

Work Type

• Hybrid working environment
• Permanent

Experience Level

• Associate/Senior Associate (based on experience)

Education Level

• Degree level qualification (or equivalent)

About the Company

• Aquis Exchange is Europe’s challenger exchange, creating better markets for a modern economy with market-leading technology and innovative rules for trading.
• Aquis offers primary listings and secondary trading of equities, along with global licensing of proprietary technology.
• Aquis consists of four divisions: Aquis Markets, Aquis Technologies, Aquis Stock Exchange (AQSE), and Aquis Data.
• Aquis is authorised and regulated by the UK Financial Conduct Authority and France's Autorité de contrôle prudentiel et de résolution and L’Autorité des marchés financiers.
• Aquis is part of SIX, the provider and operator of stable and efficient infrastructure for the Swiss and Spanish financial centres.
• The company culture is built on trust, collaboration, and accountability, with values including 'Win as One', 'Disrupt Positively', 'Find Joy', and 'Act with Honour'.
• Aquis is a supportive, ambitious, and diverse team where ideas are encouraged and innovation is part of its DNA.

Equal Opportunity

• All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.