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About the Role

The Delivery Driver position is responsible for delivering palletized orders to EOP’s customer service base in a timely and attentive manner.

Responsibilities

• Conduct thorough pre-trip safety checks
• Maintain accurate trip logs and related reports
• Secure loads to ensure product integrity upon delivery
• Efficiently navigate assigned delivery routes
• Unload and appropriately handle pallets and packages per customers’ specific needs
• Provide excellent customer service at every opportunity
• Inform supervisor of route delays and outstanding delivery situations
• Obtain necessary delivery receipts
• Organize and secure all route-related paperwork
• Participate in efficient route planning
• Pick-up dispatched backhauls in a timely manner
• Ensure work is performed safely at all times
• Wear proper safety equipment at all times
• Punctuality and regular and reliable attendance
• Perform other duties as directed, developed, or assigned

Requirements

• Valid California Class A driver's license and clean driving record
• Two to three years of delivery driving experience, preferably with a fresh produce company
• Familiarity with Bay Area traffic patterns
• Excellent Communication skills, including reading, writing, and verbally communicating effectively and professionally with other business departments, customers, and vendors
• Ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism
• Strong ability to maintain road and equipment safety
• Ability to think independently to solve practical problems and deal with a variety of different situations without set guidelines
• Ability to interpret a variety of instructions furnished in written, oral, report, or schedule form
• Operate equipment such as, but not limited to, a forklift, stand-up pallet jack, electric pallet jack, computer, calculator, copier, and phone
• Must be able to work variable hours, days, weekends, & Holidays
• Able to work with little or no supervision
• Ability to multi-task and prioritize in a time-pressured environment
• Excellent organizational skills
• High accuracy in work with attention to detail
• Ability to complete projects in a timely manner
• Ability to get along and work cooperatively with others
• Positive and professional attitude
• Ability to respond positively to constructive feedback
• Ability to manage a project from its initiation to completion with minimal supervision
• Solution-oriented attitude with a willingness to proactively solve issues
• Ability to read directions and use a street map to plot delivery routes
• Ability to maintain logs and records
• Excellent customer service skills
• Ability to present oneself professionally in customer-facing situations
• Stand and walk or sit alternatively, depending on the specific needs of the day. An estimated 40% of the time is spent on feet and 60% sitting while driving.
• Constant requirement to perform bending/stooping/squatting, climbing stairs, pushing, pulling, twisting, lifting, and reaching above shoulders.
• Frequently perform standing and walking activities.
• Lifting/carrying a minimum of 50 lbs on a regular basis and over 50 lbs occasionally.
• Vision requirements: consistent need to complete forms. Frequent need to see small details. Frequent need to see things clearly beyond arm's reach.
• Hearing requirements: consistent need to communicate over the telephone and in person.

Skills

• Communication skills
• Customer service skills
• Organizational skills
• Forklift operation
• Pallet jack operation
• Computer operation
• Calculator operation
• Copier operation
• Phone operation
• Problem-solving
• Time management
• Attention to detail
• Professionalism

Location

• Bay Area

Work Type

• Variable hours
• Days
• Weekends
• Holidays

Experience Level

• Two to three years of delivery driving experience

Education Level

• Valid California Class A driver's license

About the Company

• The work environment's noise level is generally moderate but may be high during certain times of the day due to the business level.
• This position is exposed to temperatures ranging from 34 to over 70 degrees and humidity levels varying from 80 to 95%.