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About the Role

As a Studio Team member, you will support daily studio operations, elevate the customer experience, and contribute to a positive, high-energy environment for both members and team. You add value by taking ownership of your responsibilities and leading by example.

Responsibilities

• Be the first point of contact for customers, creating a welcoming and positive experience.
• Ensure high hospitality and service standards.
• Take responsibility for health, safety, and hygiene standards within the studio.
• Support daily and monthly operations, including sales and administrative tasks.
• Demonstrate leadership by supporting and giving feedback to team members.
• Build strong relationships with customers and help grow the Rostudios community.
• Ensure classes start on time.
• Assist in training and coaching new studio team members.
• Proactively handle minor technical and maintenance issues, ensuring they are resolved quickly.
• Maintain the unique Rostudios look, feel, and culture.
• Handle studio cleaning and preparation, including exercise equipment, floors, mirrors, common areas, bathrooms, and changing rooms.
• Attend quarterly meetings and group training.
• Stay informed on all operational procedures, including handling maintenance issues.
• Be flexible with scheduling, including shifts before the first class and after the last class of the day.

Requirements

• A passion for sports, the Rostudios brand, and customer experience.
• A team-oriented mindset with strong multitasking abilities.
• Willingness to be hands-on and value cleanliness, tidiness, and hygiene.
• A proactive attitude with a creative mindset for improvements.
• Flexibility to work within studio hours.
• Strong English communication skills.
• Availability for at least 2 shifts per week (one weekday, one weekend).

Benefits

• A supportive team that inspires and motivates others.
• A positive, energetic, and healthy work environment.
• Ongoing training and development from your Studio Manager.
• Team events.
• Free Rostudios classes.
• Discounts on ClassPass.

About the Company

• At Rostudios, we believe movement has the power to transform lives.
• Our vision is simple yet bold: To inspire people to be fit and happy. Every day. Every class.
• Founded in 2015, Rostudios began with a single idea - to make fitness feel joyful, human, and connected.
• We have grown into a global community spanning 4 countries and 2 continents, with studios in Amsterdam, Berlin, New York City, Antwerp, Munich, Brussels, Hamburg, Rotterdam, Düsseldorf, Utrecht, and more.
• We’re a fast-growing company with a clear vision and an unshakable passion for people.
• Our mission goes beyond workouts: we uplift.
• Rocycle is our rhythm-based indoor cycling experience.
• Roform is our Pilates-inspired reformer strength workout.
• We believe in high-quality experiences at an inclusive price, welcoming a wide variety of people into our studios.
• Our spaces are built on energy, warmth, and belonging.
• Our instructors and studio teams are at the heart of it all.
• This is more than fitness. It’s social fitness redefined.
• It’s a movement, a mindset, and a community.