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About the Role

As a Product Operations Manager, you will bridge the gap between product launches and market results, driving outcomes rather than just activity. You will be one of three POMs responsible for a specific territory, with this role focusing on France, sunday's largest market where new products are often launched first. This is an opportunity to join early, grow fast, and shape the company's journey.

Responsibilities

• Turn global OKRs into clear, executable plans for the French market.
• Design and lead field activation strategies, including training, communication, and stakeholder alignment.
• Maintain visibility on progress, risks, and blockers.
• Feed structured insights back to Product and Engineering teams.
• Ensure product strategy remains aligned with company goals.
• Own the gap between what is shipped and what is actually used.
• Prepare local field teams for every launch.
• Run pilots and early rollouts, iterating quickly based on real results.
• Build structured, repeatable feedback loops from the field to Product.
• Influence prioritization by surfacing what will drive the most concrete impact.
• Orchestrate discussions between enterprise clients and Product Engineering.
• Start from the enterprise problem, not from feature requests.
• Ensure complex enterprise needs are addressed without fragmenting the product.
• Own key enterprise relationships and operate autonomously on product development prioritization.
• Drive integrations specific to France, such as POS systems, loyalty solutions, and external partners.
• Coordinate between Product Engineering, partners, and local teams.
• Own rollout, readiness, and follow-up to ensure integrations are stable and impactful.

Requirements

• 3+ years of experience in Product Operations, Program Management, or a field-facing product role.
• Proven ability to manage cross-functional execution in complex, fast-moving environments.
• Strong cross-functional collaborator who builds trust across Product, Engineering, Data, and GTM without formal authority.
• Operationally excellent, bringing structure to ambiguity and building scalable processes.
• Strong understanding of the product development lifecycle, from idea to launch.
• Clear bias for action, moving quickly from identifying problems to implementing solutions.
• Highly data-driven, comfortable defining metrics, building dashboards, and translating insights into decisions.
• Fluent in both English and French.

Skills

• Product Operations
• Program Management
• Field-facing product role
• Cross-functional execution
• Collaboration
• Operational excellence
• Process building
• Product development lifecycle
• Bias for action
• Data-driven decision making
• Metrics definition
• Dashboard building
• Insight translation
• Product analytics tools (e.g. Amplitude)
• Hospitality or restaurant tech industry experience
• Enterprise group account management
• SQL or data querying skills

Location

• Paris, France

Work Type

• Hybrid
• Full-time

Experience Level

• 3+ years

Salary/Compensations

• Competitive salary + Stock Options

Benefits

• Competitive salary
• Stock Options
• Great office in the heart of Paris (10th arrondissement)
• Balance of in-person and remote work
• Free Vacation Policy
• 100% Employer-Covered Health Insurance for you and your children
• Ticket Restaurant
• 50% of your public transportation covered

About the Company

• sunday is building the fastest, simplest way to pay in restaurants.
• Diners can pay, tip, and leave in about 10 seconds via a QR code scan.
• The company focuses on simplicity and earning trust from restaurants and guests.
• sunday powers payments in thousands of restaurants across the US, UK, and France.
• It helps operators turn tables faster, increase tips, and unlock valuable insights.
• The company pushes to go beyond expectations, building with ownership, moving fast, and scaling with ambition.

Equal Opportunity

• sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).