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About the Role

The IT Analyst, Data Governance supports the IT Data Governance and Information Management Program by understanding how unstructured data is created, used, stored, shared, retained, and secured. This role acts as a liaison between business stakeholders and technical governance/protection teams, translating operational needs into requirements, use cases, taxonomies, control needs, and business processes. The analyst will identify information management gaps, clarify data usage, document requirements, support classification discussions, and recommend solutions for repositories and information handling.

Responsibilities

Partner with business units to understand the purpose, usage, storage, access, retention, and sharing patterns of unstructured data across collaboration platforms, file shares, and repositories.
Conduct interviews, workshops, assessments, and discovery sessions with business data owners and subject matter experts to identify current-state practices and gaps.
Elicit, document, and manage business requirements related to records identification, retention, sensitivity, access, sharing controls, business purpose, disposal, and information handling.
Ask appropriate data taxonomy, labeling, lifecycle, ownership, and control questions to ensure business requirements are complete and actionable.
Translate business needs into user stories, requirement documents, process flows, decision trees, and implementation recommendations for governance and technical teams.
Facilitate conversations around Microsoft Purview-related controls in business-friendly language, including labeling, access constraints, retention approaches, and protection behaviors.
Identify opportunities to improve repository strategy and recommend more effective or modernized solutions.
Support remediation planning by helping business areas prioritize cleanup, classification, retention alignment, and governance improvements.
Develop process documentation, communications materials, FAQs, stakeholder guides, and business-facing training support.
Assist in preparation for data discovery, audit support, cyber response readiness, tabletop scenarios, and control validation activities.
Monitor progress of business workstreams and support issue identification, dependency tracking, and follow-up actions.
Maintain organized documentation and evidence to support governance, auditability, and repeatable process execution.
Respond to emergency situations to meet customers’ needs, which may include assisting during an emergency outside of normal responsibilities, work hours, and location.

Requirements

Strong business analysis and requirement writing skills.
Working knowledge of data governance, records retention, information classification, unstructured data management, repository strategy, and information protection concepts.
Ability to facilitate business discussions and ask probing questions to clarify ownership, purpose, access, use and sensitivity information.
Familiarity with Microsoft Purview concepts and the ability to explain governance and protection controls to non-technical stakeholders.
Strong analytical skills for organizing and summarizing complex information.
Strong communication, facilitation, and presentation skills.
Ability to create process documentation, flowcharts, RACI models and business requirements artifacts.
Skilled in Excel, PowerPoint, Word, SharePoint, and related collaboration/documentation tools.
Experience working across departments gathering requirements and supporting organizational change.
Experience with information handling, repository redesign, taxonomy, or content management initiatives preferred.
Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.

Skills

Business Analysis
Requirement Writing
Data Governance
Records Retention
Information Classification
Unstructured Data Management
Repository Strategy
Information Protection
Microsoft Purview
Process Documentation
Flowcharts
RACI Models
Excel
PowerPoint
Word
SharePoint

Location

Work Type

Hybrid
Remote

Experience Level

3-5 years of relevant experience

Education Level

Bachelor’s degree in Business, Information Systems, Information Management, Library/Records Science, Compliance, or related discipline; or equivalent experience.

Salary/Compensations

$95,130.00-$105,700.00

Benefits

Competitive total rewards program
Overview of benefits programs available on careers site
Eligible for a potential incentive

About the Company

Eversource Energy (NYSE:ES), a Fortune 500 and Standard & Poor’s 500 energy company based in Connecticut, Massachusetts and New Hampshire, operates New England’s largest energy delivery system.
Eversource is committed to safety, reliability, environmental leadership and stewardship, and expanding energy options for its 4.3 million electric and natural gas customers.
We are a company dedicated to our customers, communities and employees.
Our success depends on the best efforts of our engaged team-talented and dedicated individuals who take pride in their work, know and exhibit the value of teamwork and collaboration, and support each other in working safely every day.

Equal Opportunity

Eversource Energy is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor