About the Role
The IT Data Governance & Information Management Program Manager is responsible for leading the development, implementation, and continuous advancement of the enterprise program for unstructured data governance, information management, and data protection. This role will establish the strategy, governance framework, implementation roadmap, and operating model needed to improve how information is classified, retained, secured, shared, monitored, and defensibly managed across the organization.
Responsibilities
- Lead the enterprise IT Data Governance and Information Management Program for unstructured data, including program strategy, roadmap development, milestones, dependencies, and measurable outcomes.
- Establish and maintain the governance model, roles, responsibilities, decision forums, and escalation paths needed to support enterprise information management practices.
- Drive adoption of standards for document and information handling, including record identification, retention requirements, sensitivity labeling, document purpose, sharing permissions, download/copy restrictions, and lifecycle management.
- Partner with business unit leaders and designated data owners to assess current-state practices, identify gaps, define remediation plans, and track business progress toward compliance and housekeeping objectives.
- Lead senior-level status meetings and steering updates; present program health, risks, dependencies, progress metrics, business unit performance, and required decisions in a concise and actionable manner.
- Coordinate with Legal, Compliance, Cybersecurity, Privacy, and Internal Audit to ensure the program supports regulatory obligations, defensible discovery, data minimization, and incident readiness.
- Oversee development of repeatable processes and playbooks for data discovery, audit response, cyber response support, tabletop exercises, and preparedness simulations.
- Drive cross-functional planning for data protection capabilities supported by Microsoft Purview and related platforms, ensuring alignment between business requirements and technical control implementation.
- Define and monitor KPIs, dashboards, scorecards, and maturity measures to track adoption, remediation progress, policy adherence, and control effectiveness.
- Build strong working relationships across IT and the business; influence stakeholders to take action, resolve barriers, and improve long-term information management discipline.
- Ensure appropriate documentation of decisions, risks, approvals, standards, and process changes using structured governance and reporting practices consistent with enterprise program management expectations.
Requirements
- Strong knowledge of data governance, information lifecycle management, records/retention concepts, unstructured data risk, and information protection principles.
- Strong program and stakeholder management skills, including roadmap development, milestone tracking, dependency management, executive reporting, and issue/risk escalation.
- Ability to translate regulatory, legal, privacy, and security requirements into practical business and technology workstreams.
- Strong working knowledge of Microsoft Purview capabilities such as sensitivity labels, retention labels/policies, data classification, content exploration, and governance-related protections.
- Strong written and oral communication skills, including preparation of executive presentations, steering committee updates, and governance materials.
- Strong analytical, organizational, and change leadership skills.
- Ability to drive accountability in a matrixed environment without direct authority.
- Must be available to work emergency restoration assignment as required.
- Must be available to travel between MA/CT/NH as necessary.
Skills
- Data Governance
- Information Lifecycle Management
- Records Management
- Information Protection
- Program Management
- Stakeholder Management
- Roadmap Development
- Milestone Tracking
- Dependency Management
- Executive Reporting
- Issue/Risk Escalation
- Microsoft Purview
- Sensitivity Labels
- Retention Labels/Policies
- Data Classification
- Content Exploration
- Governance-Related Protections
- Written Communication
- Oral Communication
- Analytical Skills
- Organizational Skills
- Change Leadership
- Accountability
- Teamwork
- Collaboration
- Safe Work Practices
Location
- MA
- CT
- NH
Work Type
- Hybrid
- Onsite (up to 5 days if needed)
Experience Level
- Five (5) to ten (10) years of relevant experience in program management, data governance, information management, compliance, records management, or related disciplines.
- Experience leading cross-functional enterprise initiatives involving policy, process, technology, and business change.
- Experience presenting to senior leadership and managing enterprise-level remediation or transformation programs.
Education Level
- Bachelor’s degree in Information Technology, Business, Information Management, Records Management, Cybersecurity, Legal Studies, or related discipline; or equivalent experience
Salary/Compensations
- $138,330.00-$153,700.00
Benefits
- Competitive total rewards program
- Overview of benefits programs available on careers site
- Eligible for a potential incentive
About the Company
- Eversource Energy (NYSE:ES), a Fortune 500 and Standard & Poor’s 500 energy company based in Connecticut, Massachusetts and New Hampshire, operates New England’s largest energy delivery system.
- Eversource is committed to safety, reliability, environmental leadership and stewardship, and expanding energy options for its 4.3 million electric and natural gas customers.
- We are a company dedicated to our customers, communities and employees.
- Our success depends on the best efforts of our engaged team-talented and dedicated individuals who take pride in their work, know and exhibit the value of teamwork and collaboration, and support each other in working safely every day.
Equal Opportunity
- Eversource Energy is an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
- VEVRRA Federal Contractor
