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About the Role

Apple Retail brings the best of Apple together, helping people do what they love by delivering an unparalleled customer experience. We foster a culture of inclusion and belonging, inspiring everyone to do their best work. You will build brand loyalty, create owners of Apple products and services, and provide exceptional customer service. You'll be curious, learn about customer needs, and customize recommendations to enrich their lives.

Responsibilities

Introduce people to Apple products that help them do what they love in new ways.
Make a difference for customers, your team, and yourself.
Work with local business communities, connecting entrepreneurs and professionals with the tools they need to build success.
Use creativity or technical skills to help others bring their interests to life.
Address customers’ needs by reconnecting them with the Apple experience they love.
Troubleshoot with customers.
Show customers how to retouch their photos.
Teach customers to code.

Requirements

Availability to work a schedule based on business needs, including nights, weekends, and public holidays.
Reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Good communication skills.
Comfort interacting with customers.
An interest in technology, particularly Apple products.

Skills

Customer service
Sales
Technical skills
Problem-solving
Communication skills
Interest in technology

Location

Retail store

Work Type

Full-time

About the Company

Apple Retail offers the opportunity, training, and growth needed to thrive in a career.
There are different types of roles in an Apple Store, including Specialist, Expert, Pro, Operations Expert, Business Expert, Business Pro, Technical Specialist, Genius, Creative, and Creative Pro.

Equal Opportunity

We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.