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About the Role
As a Store Manager, you’ll be the heartbeat of your store - leading a team of passionate individuals, creating meaningful connections with customers, and delivering results that make an impact. This is a hands-on, people-first leadership role where your influence shapes everything from team culture to customer experience.
Responsibilities
- Lead and inspire your team to create warm, welcoming, and meaningful customer experiences
- Drive performance across the customer experience, store sales, and store presentation
- Create a team culture grounded in trust, fun, and our values
- Lead day-to-day operations including rostering, stock management and visual merchandising
- Coach, develop, and grow your team through clear communication and meaningful feedback
- Bring our brand, products and values to life in-store - every day
Requirements
- Proven experience in retail management
- Committed to creating a high-performing, high-trust team environment
- Motivated by meaningful connection and customer experience - not just transactions
- Calm, focused and ready to solve challenges with clarity and care
- Organised, outcomes-driven, and energised by the fast pace of retail
Experience Level
- Retail Management
Benefits
- A generous team member discount across our full range of fragrance, décor and gifting
- Monthly store bonus program and performance-based incentives
- Recognition that feels real with shoutouts, milestones, and meaningful celebration
- Access to our Employee Assistance Program (EAP) for you and your immediate family
- Support to grow with leadership development, coaching and progression opportunities
About the Company
- Find your moment with dusk
- This isn’t just another retail job - it’s a chance to lead, grow, and create something unforgettable.