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About the Role

With Intelligence, part of S&P Global, is seeking a Head of Audience Engagement to establish and lead a new function focused on institutional allocators for their global LP events portfolio. This strategic role involves creating and executing engagement strategies, building relationships with senior investment decision-makers, and acting as the internal voice of the allocator community to shape future event strategies and ensure an exceptional audience experience.

Responsibilities

Develop and execute a long-term audience engagement strategy across the LP portfolio.
Build trusted relationships with institutional allocators including public and corporate pension funds, endowments, foundations, insurance investors, sovereign wealth funds, family offices and consultants.
Drive delegate recruitment, retention and repeat attendance across a growing portfolio of events.
Act as the primary advocate for the allocator audience across the business.
Establish regular engagement programmes to better understand delegate priorities, investment interests and future needs.
Gather and analyse audience insights to inform event agendas, locations, formats and networking experiences.
Support the validation and launch of new events through direct market research and relationship development.
Work closely with the Investor Relations team to ensure speaker and delegate strategies complement one another.
Support sponsor requests by identifying and engaging relevant allocator audiences.
Monitor delegate engagement, satisfaction and retention, using data and feedback to drive continual improvement.
Help ensure attendance targets are achieved across the portfolio while maintaining the high quality of our audience.
Provide leadership, coaching and strategic direction to the Delegate Engagement Team Leader.
Create a consistent approach to delegate acquisition, engagement and relationship management across the wider events business.

Requirements

Experience managing senior stakeholder relationships within financial services or B2B events.
Excellent communication and influencing skills.
A highly relationship-led approach with the confidence to engage senior investment professionals.
Strong commercial awareness and an understanding of how audience engagement contributes to business growth.
Experience using customer insights and data to shape strategy and improve engagement.
Excellent organisational and project management skills.
A collaborative mindset with experience working across multiple teams and stakeholders.
Previous people management experience, or the desire to lead and develop a growing team.
Experience and interest in alternative investments, including private equity, private credit, infrastructure, real assets or hedge funds, would be advantageous, although not essential.

Skills

Relationship building
Audience engagement strategy
Stakeholder management
Communication
Influencing
Commercial awareness
Data analysis
Project management
Collaboration
People management

Location

London

Work Type

Full-time

Experience Level

Head of
Leadership

Benefits

Health care coverage designed for the mind and body.
Generous time off.
Access to resources for career growth and learning new skills.
Competitive pay.
Retirement planning.
Continuing education program with a company-matched student loan contribution.
Financial wellness programs.
Benefits for families.
Retail discounts.
Referral incentive awards.

About the Company

S&P Global Market Intelligence, a division of S&P Global, delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
S&P Global enables businesses, governments, and individuals with trusted data, expertise and technology to make decisions with conviction.
We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive in a rapidly changing global landscape.
We enable the world’s leading organizations to unlock opportunities, solve challenges, and plan for tomorrow – today.

Equal Opportunity

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: Know Your Rights: Workplace discrimination is illegal.