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About the Role
Boys & Girls Clubs of San Francisco (BGCSF) provides youth development services, inspiring young people to reach their full potential. This full-time Administrative Assistant role supports the Don Fisher Clubhouse with a focus on data management and front desk operations.
Responsibilities
- Enter and manage member data, attendance, food program paperwork, and volunteer and teen work experience hours with accuracy and on deadline.
- Establish clear processes for staff data submission and troubleshoot errors proactively.
- Inform supervisors and staff on data quality, system updates, and improvement opportunities.
- Serve as the first point of contact for members, families, volunteers, and visitors, creating a welcoming environment.
- Handle check-ins, membership cards, guest registration, phone calls, voicemails, and emails.
- Conduct parent orientations, manage membership fees, and ensure the lobby is presentable.
- Manage the Clubhouse Director’s calendar, coordinate meetings, and handle scheduling and correspondence.
- Facilitate communication across staff, BGCSF departments, community partners, and families.
- Compile the monthly Clubhouse report and prepare documentation as needed.
Requirements
- 2–5 years of administrative or equivalent experience.
- Proven data entry skills with strong attention to detail and accuracy.
- Customer service experience, including professionalism, personable demeanor, and ability to resolve minor conflicts calmly.
- Proficiency in Microsoft Suite and Google Workspace, especially Excel and Sheets.
- Ability to manage multiple priorities in a fast-paced environment.
- Must be able to lift 25 lbs.
- Must be able to stand for at least 2 hours consecutively.
- Must be able to sit at a computer workstation for long periods of time.
- Candidates must complete LiveScan fingerprinting, a background check, and a tuberculosis (TB) evaluation or test.
Skills
- Data management
- Front desk operations
- Microsoft Suite
- Google Workspace
- Excel
- Sheets
- Customer service
- Communication
Location
- San Francisco, CA
Work Type
- Full-Time (40 hours year round)
- Onsite
Experience Level
- 2-5 years
Salary/Compensations
- $24–$26/hr
Benefits
- Comprehensive health benefits, including employer contributions
- 401K pre-tax program and 7% employer contribution after one year of service
- Employee Assistance Program (EAP)
- Education assistance
- Pre-tax Transportation Savings Account
- Flexible Spending Account (FSA)
- Generous Paid Time Off program
- Paid Holidays
- Life & Disability Insurance
- Professional development opportunities
- Free all-location West Coast Bay Club membership (for FT & PT after 90 days)
About the Company
- Since 1891, Boys & Girls Clubs of San Francisco (BGCSF) has provided high-quality, community-based youth development services to youth in San Francisco.
- Our mission is to inspire and enable all young people, especially those from disadvantaged circumstances, to realize their full potential as productive, responsible, and caring citizens.
- We impact the lives of Club members, primarily ages 6 to 18, by focusing on academic success, healthy lifestyles, good character, community engagement, and job readiness with earning potential.
- We are nationally recognized for the high quality of our programs and comprehensive approach to serving youth.
- Whether you’re joining our administrative team, a Clubhouse team, a school-based team, or our Camp Mendocino team, you’ll be surrounded by enthusiastic, talented, and passionate colleagues who wake up every day ready to inspire young people to reach their full potential.