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About the Role

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently, and performing cash register operations. The sales associate plays a key role in providing amazing customer service by engaging customers, determining their needs, and project requirements.

Responsibilities

• Combine amazing customer service with strong sales skills
• Perform all store tasks including cashiering, product placement, receiving merchandise, processing shipments, store stocking, store cleanliness, sales, and operating equipment
• Work with management to achieve sales and productivity goals
• Assist in maintaining the good working condition of store equipment
• Work with management to develop and execute ideas to increase store traffic
• Ensure end-caps, dump bins, and feature displays are properly merchandised and maintained
• Ensure each customer receives amazing service following Helpful Customer Service behaviors and mystery shop standards
• Greet customers
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring sales and maintain cash at registers
• Maintain orderly appearance of register area and keep supplies stocked
• Solicit customers to open an Ace Rewards card
• Issue receipts, refunds, credits, or change
• Attend mandatory monthly store meetings
• Perform other responsibilities as assigned by store management

Requirements

• Ability to combine amazing customer service with strong sales skills

Skills

• Sales skills
• Customer service
• Cashiering
• Merchandising
• Communication skills