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About the Role
This role combines market intelligence, knowledge sharing, and operational improvement. You will help teams learn from data, from each other, and from the wider market, making it easier to apply successful approaches at scale across our Marketplace teams in Europe.
Responsibilities
- Define and own the Group Marketplace market intelligence agenda.
- Gather and analyze marketplace performance data, seller trends, and market developments to identify opportunities for improvement.
- Monitor competitor activity, emerging marketplace models, and changes across the wider e-commerce landscape.
- Identify, document, and share best practices through clear frameworks and a centralized knowledge base.
- Lead the roll-out and adoption of best practices across banners, partnering with local teams to embed consistent standards and ways of working.
- Translate complex data into clear narratives for senior stakeholders, supporting business cases, prioritization, OKRs, and investment decisions.
- Drive structured post-launch reviews and embed a test-and-learn culture, ensuring operational insights are captured, reused, and scaled across banners.
Requirements
- Experience in strategy, analytics, market intelligence, consulting, or e-commerce / marketplace environments.
- Strong exposure to cross-functional environments (e.g., working with Product, Operations, Finance, or Commercial teams).
- Experience in building or scaling knowledge management frameworks, best practice sharing, or continuous improvement initiatives.
- Demonstrated ability to translate complex data into clear recommendations for senior stakeholders.
- Familiarity with data visualization and analytics tools (e.g., Excel, SQL, Tableau, Power BI or similar).
- Experience leveraging automation, data tooling, or AI (e.g., analytics automation, insight generation, knowledge capture) to improve efficiency and scalability.
Skills
- Market Intelligence
- Knowledge Sharing
- Operational Improvement
- Data Analysis
- Marketplace Performance Analysis
- Competitor Analysis
- Best Practice Documentation
- Stakeholder Management
- Data Visualization
- Analytics Tools (Excel, SQL, Tableau, Power BI)
- Automation
- AI
Location
- London
- France
- Poland
- Spain
Work Type
- Hybrid
Experience Level
- Senior Manager
Benefits
- Competitive benefits package
- Opportunities to stretch and grow your career
About the Company
- Kingfisher is a team of over 74,000 passionate people bringing brands like B&Q, Screwfix, Brico Depot, Castorama, and Koctas to life.
- Our purpose is Better Homes. Better Lives. For Everyone.
- We believe a better world starts with better homes and work every day to make that a reality.
- We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self.
Equal Opportunity
- We are committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.