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About the Role

In this customer-facing role, you will be the primary technical point of contact through the sales process and a resource for customer success. You will translate customer needs into solutions, architecting with Check Point's AI Defense Plane to help enterprises secure their AI stacks and unlock cutting-edge use cases. You will work closely with Sales, Customer Success, Product, and Engineering to ensure we deliver on our mission.

Responsibilities

Act as the primary technical point of contact for prospects evaluating our product.
Understand customer needs and design solutions that align with their infrastructure using our platform.
Partner with Customer Success to ensure customers onboard quickly and realize value from the platform.
Develop and maintain technical documentation and guides to streamline pre-sales and guide post-sales workflows.
Support product configuration and deliver minor technical changes required for prospect and customer implementations.
Feed prospect feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs.
Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices.

Requirements

5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or similar role.
A track record of managing relationships with large, complex organizations, preferably with a deeply technical enterprise product.
Proficiency coding in the Python and Javascript ecosystems.
A track record of enabling large scale implementations in at least one of the hyperscalers (AWS,GCP, Azure).
Preferred experience with Docker, Kubernetes, and Terraform.
An understanding of and experience navigating security, compliance, and IT processes and requirements when implementing B2B products at large enterprises.
Strong written and verbal communication and interpersonal skills with a comfort presenting in front of customers 1:1, in small groups, and at large conference venues.
A track record of working directly with customers of varying sizes, including large enterprises.
An organized, self-starter approach with an eye for finding creative ways to get projects to the finish line.
A passion for what AI can do for the good of humanity and a desire to ensure that it is implemented in a secure and ethical way.
Comfortable in a small and fast moving startup environment.

Skills

Python
Javascript
Docker
Kubernetes
Terraform
AI Security
Technical Documentation
Customer Relationship Management
Sales Process
Solution Architecture

Location

New York, New York US

Work Type

Onsite

Experience Level

5+ years

About the Company

Lakera, a Check Point Company, is on a mission to ensure AI does what we want it to do.
We are heading towards a future where AI agents run our businesses and personal lives.
We're not just dreaming about the future; we're building the security foundation for it.
We empower security teams and builders so that their businesses can adopt AI technologies and unleash the next phase of intelligent computing.
We work with Fortune 500 companies, startups, and foundation model providers to protect them and their users from adversarial misalignment.
We are also the company behind Gandalf, the world’s most popular AI security game.
We move fast and work with urgency.
We act as one team but expect everyone to take substantial ownership and accountability.
We prioritize transparency at every level and are committed to always raising the bar in everything we do.
We promote diversity of thought as we believe that creates the best outcomes.