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About the Role
Mr. Appliance is seeking Appliance Repair Technicians who are excited about troubleshooting and improving the home life of families in the community. This role offers the chance to work with a supportive team, have fun, and protect your free time, with ongoing training provided.
Responsibilities
- Diagnose and repair home appliances and equipment.
- Provide cost estimates for repairs.
- Effectively communicate with the customer to ensure they understand the services needed.
- Order parts and ensure efficient use of company materials.
- Collect payment for work performed.
Requirements
- Exceptional Customer Service skills, showing empathy and delivering a great customer experience.
- Ability to diagnose and solve customer issues quickly and efficiently.
- Critical thinking skills and problem-solving abilities to ensure quality of work.
- Efficiency in time management and repair completion speed.
- Punctuality and reliability.
- Attention to detail in vehicle maintenance and customer information reporting.
- Willingness to research new equipment and take advantage of training opportunities.
- High school diploma or equivalent.
- Valid driver’s license and clean driving record.
- EPA Type 1 or Universal CFC Certification required.
Skills
- Appliance repair
- Troubleshooting
- Customer service
- Communication
- Problem-solving
- Critical thinking
- Time management
- Attention to detail
- Research
- Working with hands
- Working with technology
Location
- Remote
Work Type
- Full-time
Experience Level
- 1+ year of appliance repair experience is a plus
Education Level
- High school diploma or equivalent
- EPA Type 1 or Universal CFC Certification
Salary/Compensations
- $60,000 to $150,000 per year
- Opportunity to earn bonuses and commissions
- Top technicians earn well over $100,000 annually
Benefits
- No nights or weekends
- Paid Training through Mr. Appliance Academy
- Bonus & Incentives
- Company vehicle provided
- iPad provided
- Health benefits offered at first 30 days of employment
- 401K with 100% Company match on a portion of pre-tax income for Full Time employees
- 10 days of paid time off per year
- Fun Family-Oriented Team Environment
- TeamBuilder Bonus program
About the Company
- Mr. Appliance is a company focused on providing excellent customer service and high-quality maintenance services for home appliances.
- The company values a solid work-life balance, ongoing training, and a fun, family-oriented team environment.