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About the Role

As a Bike and Ski Shop Mechanic, you will create a better outdoor experience by offering knowledge, giving recommendations, and engaging with customers daily. You are a vital member of the retail store Shop team, assembling REI equipment and executing shop services while providing exceptional customer service on the shop floor. You will contribute to REI's success by servicing and repairing bikes and/or snow sports equipment to industry standards. This role may involve working in the rental department.

Responsibilities

Assess customer needs and aid in transactions.
Engage in REI's Sales and Service Training and promote REI goods and services.
Maintain equipment, and ensure a clean, secure, and safe work environment.
Produce quality work that meets and exceeds industry standards.
Report quality and safety issues to the shop managers.
Follow REI loss prevention and safety procedures.
Ability to work a flexible schedule based on business needs.
Additional duties as assigned.

Requirements

Ability to work a flexible schedule based on business needs.
Ability to transfer 40 pounds.

Skills

Bike and snow sports equipment assembly experience (preferred).
Demonstrates technical skills and proficiency.
Completes required training/certifications.
Sets practical goals and establishes priorities to achieve business goals.
Organizes and uses resources to meet deadlines and communicates about plans and progress.

Work Type

full-time

Salary/Compensations

$21.38 - $24.25 per hour

Benefits

Generous employee discount
Access to health benefits
Retirement savings plan
Accrued time off

About the Company

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors.
When you work for the co-op, you do your best work with the support to live your best life.
You play a part in shaping the future of the outdoors, for people and our planet.

Equal Opportunity

At REI, we believe the outdoors is for all.
We are committed to becoming a fully inclusive, anti-racist, multicultural organization.
We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives.
Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life.
To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.