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About the Role

The Host will be responsible for welcoming, greeting and seating guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction. The Host is also responsible for managing reservations and providing accurate wait times for guests without reservations.

Responsibilities

• Provide guests with basic food and beverage information including special offerings and displays
• Upselling skills
• Able to assign seating considering service standards, staffing levels and kitchen capacity
• Set up the host stand, review the reservation book, and maintaining general cleanliness and orderliness of the area throughout shift.
• Assist with incoming calls and answering questions from guests and confirm reservations.
• Seat reservations promptly at a table pre-set for the number in the party and hold chairs for guests as often as possible when seating them.
• Protect establishment, guests, and employees by adhering to Department of Health and company sanitation standards.
• Actively takes and processes reservations for guests, special orders, pre-payment information
• Perform side-work and other opening/closing procedures as directed by management.
• Responsible for making sure all menus are organized and current, taking weekly inventory of menu paper, menu backs and desk stationary
• Reports all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Updates knowledge by participating in staff training opportunities.
• Portrays a positive and professional attitude.
• Maintain professional appearance standards as directed in the Employee Handbook.
• Anticipates and accommodates needs of the guest while providing professional and exceptional service to ensure guest satisfaction.

Requirements

• Previous host/hospitality experience in a high-volume restaurant/lounge.
• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.

Location

• New York, NY

Work Type

• Part Time
• Onsite

Salary/Compensations

• $20.00 - $24.00 Hourly

Benefits

• Health, Dental, and Vision insurance
• Competitive Pay

About the Company

• This highly anticipated concept will feature culinary leadership by Daniel Ontiveros, mixology by Francesco Lafranconi, and a premium, immersive design by Rockwell Group led by David Rockwell.
• We are now hiring Front of House and Back of House professionals to join a restaurant built on craft, hospitality, and excellence.
• Carver Road Hospitality invests in, develops, and operates award-winning restaurants, lounges, and lifestyle experiences across New York City, Las Vegas, Salt Lake City, Boston, and beyond.
• Known for elevating standards and creating unforgettable guest moments, we offer meaningful growth opportunities within a forward-thinking hospitality company.
• Join our team as we open this exciting new Modern American Steakhouse.
• Now accepting applications for all FOH and BOH positions.
• Let’s create something extraordinary together.

Equal Opportunity

• We are an equal opportunity employer and value diversity and inclusion.