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About the Role
The Associate Account Manager is responsible for initiating, developing, and maintaining a high-quality portfolio of hotel products for Expedia's global customer base. You will act as a consultant to hotel partners, utilizing data insights and revenue management tools to maximize their production potential and ensure an optimal traveler experience.
Responsibilities
- Develop and sustain strong partnerships through data-driven insights and needs-based consulting services.
- Optimize partner hotel content, rates, and availability on Expedia Group sites to maximize conversion.
- Secure additional lodging inventory during high-demand and compression periods.
- Implement seasonal deals and promotions to support merchandising and marketing efforts.
- Promote the use of Expedia's suite of tools, including Rev+ and Expedia Partner Central, to hotel partners.
- Guide and support hotel partners in delivering excellent traveler experiences.
- Meet performance targets and execute effectively based on KPI metrics.
- Conduct regular self-learning to improve professional skills.
- Travel 20-30% of the time based on business needs.
Requirements
- Native proficiency in Japanese.
- Business-level proficiency in English.
- Bachelor’s degree or equivalent professional experience.
- 0-4+ years of experience in account management, partner/client success, or consultative sales.
- Ability to work autonomously and collaboratively within a diverse team.
- Strong analytical skills regarding market trends and competitor analysis.
- Effective prioritization and multi-tasking capabilities.
- Strong negotiation and relationship-building skills.
- Growth mindset with a focus on using feedback for improvement.
Skills
- Consultative sales
- Revenue management
- Data analysis
- Account management
- Strategic planning
- Negotiation
- Market trend analysis
Work Type
- Full-time
- Hybrid
Experience Level
- 0-4+ years
Education Level
- Bachelor’s degree
Benefits
- Travel perks
- Flexible vacation policy
- Hybrid work setup
- Career development resources
About the Company
- Expedia Group is a global travel company that connects travelers, partners, and advertisers through consumer brands, a B2B network, and travel advertising.
- The company operates brands including Expedia, Hotels.com, and Vrbo.
- The organization is driven by five core behaviors: Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together.
Equal Opportunity
- Expedia Group is committed to creating an inclusive work environment with a diverse workforce.
- All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability, or age.