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About the Role
Join our clinical staff as an essential Aspire Allergy Medical Assistant and contribute to our mission of curing patients with allergy, asthma, and sinus problems. You'll be administering allergy tests and injections, providing exceptional support during in-office procedures, and assisting with front-office administrative tasks. Help us deliver an extraordinary patient experience from start to finish!
Responsibilities
- Escort patients to exam rooms, obtain vitals, past/present medical history, and current medication list.
- Effectively communicate allergy testing and treatment protocols to patients.
- Administer subcutaneous, intradermal, and intramuscular injections.
- Conduct thorough and accurate spirometry testing to assess and evaluate lung function.
- Perform all testing and treatment in accordance with Aspire Allergy’s protocols and safety measures.
- Navigate EHR system to record accurate patient health information.
- Greet, welcome, and appropriately direct patients and visitors.
- Answer all incoming phone calls and provide accurate information.
- Track clinical inventory and resupply when needed.
- Ensure all end-of-day reports and logs are accurate and complete.
- Follow all HIPAA rules and regulations, including confidentiality of patient information.
- Adhere to Aspire Allergy’s protocols and safety measures.
- Adhere to OSHA requirements, including universal precautions and sharps disposal guidelines.
- Adhere to HIPAA guidelines regarding protected health information.
- Cross-train in front office responsibilities to support full-cycle clinic operations.
- Schedule patient appointments.
- Collect patient payments.
- Support treatment coordination, including enrolling patients in their treatment of choice.
- Obtain CT authorizations.
Requirements
- Basic knowledge of medical terminology.
- Exceptional customer service skills.
- Ability to effectively and clearly communicate with others.
- Ability to administer subcutaneous, intradermal, and intramuscular injections.
- Ability to manually take patient vital signs.
- Ability to maintain effective working relationships with patients, medical staff, and the public.
- Ability to react calmly and effectively in difficult or emergent situations.
- Ability to perform prolonged standing, walking, bending, stooping, pushing, pulling, and balance with full range of body motion, including handling and lifting up to 20 lbs.
- Manual dexterity sufficient to operate a computer/keyboard at 50 wpm, calculator, telephone, copier, and fax.
- Ability to operate a motor vehicle to travel between clinics.
- Valid driver's license.
Skills
- Medical Terminology
- Customer Service
- Communication
- Injection Administration
- Vital Signs Measurement
- EHR Navigation
- Patient Scheduling
- Payment Collection
- Treatment Coordination
- HIPAA Compliance
- OSHA Compliance
- Universal Precautions
- Sharps Disposal
Location
- Austin, TX
Work Type
- Permanent - Full Time
Experience Level
- 1+ Years of Medical Assistant Experience
- 1+ Years of Medical Receptionist Experience
Education Level
- Completed Medical Assistant Program or Degree
- Medical Assistant Certificate
- Vocational Nurse License
Benefits
- Medical, Dental and Vision Insurance
- Generous Paid Time Off and 10 Paid Holidays
- Free Allergy Testing and Discounted Treatments
- 401(k) + Generous Employer Match
- Employee rewards program
About the Company
- Instagram - https://www.instagram.com/aspireallergy/
- LinkedIn - https://www.linkedin.com/company/aspire-allergy/mycompany/
- TikTok – https://www.tiktok.com/@aspireallergy
Equal Opportunity
- Aspire Allergy & Sinus is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.