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About the Role
Reimagined Parking is seeking an organized and detail-oriented individual for a Parking Cashier position. The Cashier will operate a parking location by accurately performing cash and electronic transactions while delivering exceptional customer service. This role ensures proper ticket handling, secure cash management, and a clean, safe, and welcoming environment for all guests.
Responsibilities
- Accurately process cash, credit card, and other payment transactions
- Maintain organized cash drawer and tickets at all times
- Prepare cash control and summary sheets neatly and accurately
- Report all cash overages and shortages promptly
- Ensure adequate change is available throughout the shift
- Complete shift and daily reconciliations of receipts, cash, and charges
- Perform revenue drops following location-specific procedures
- Secure all funds and control documents in deposit bags prior to deposit
- Greet and depart guests in a friendly, courteous, and professional manner
- Provide exceptional customer service by being pleasant, helpful, and solution-oriented
- Resolve customer complaints quickly and efficiently, escalating when necessary
- Answer guest questions and provide clear information regarding parking procedures
- Communicate respectfully and professionally with guests, clients, and teammates
- Issue and/or collect visitor parking tickets
- Match visitor ticket forms when original tickets cannot be located
- Assist guests entering or exiting the property
- Answer telephone calls promptly and courteously, when required
- Maintain a clean, orderly, and safe cashier booth and surrounding work area
- Clean and organize the interior of the booth and booth windows
- Ensure signage and equipment are clean and free of vandalism or graffiti
- Walk the parking lot to pick up trash and replace garbage liners as needed
- Ensure supplies are stocked, properly stacked, and organized
- Maintain a safe and secure work environment at all times
- Lock windows and doors and secure cash if leaving the booth for any reason
- Report all accidents, incidents, suspicious activity, or safety concerns immediately
- Adhere to all company policies, procedures, and safety standards
- Follow Reimagined Parking dress code and grooming standards
- Ensure punctuality and accurate timecard punches at the start and end of each shift
Requirements
- Must be at least 18 years of age
- Must successfully pass a background check, in accordance with company policy and applicable laws
- Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security.
- Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.
Skills
- Excellent customer service and interpersonal communication skills
- Ability to communicate clearly and professionally with guests
- Strong attention to detail and accuracy
- Basic math and cash-handling skills
- Ability to learn quickly and make sound decisions in a fast-paced environment
- Previous cash-handling experience is an asset
- Previous customer service experience preferred
Location
- Albany-Rensselaer Rail Station
- 615 East St, Rensselaer NY, 12144
Work Type
- Part Time
Salary/Compensations
- $17.00 / hour
Benefits
- 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
- Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
- Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
About the Company
- At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.