About the Role
Execute plans in quality, selection, promotion, training, and stocking of products to meet department objectives for sales, margin, turns, labor, and customer service. Ensure a clean, growing, and well-maintained department with exceptional quality. Assist in cashing and providing an irresistible store experience for customers.
Responsibilities
- Provide and model exemplary service to customers and co-workers using established customer service standards.
- Operate registers, scanners, scales and credit card/debit card terminals.
- Perform basic math functions to collect payment and make change.
- Maintain accurate cash drawer.
- Provide product information and educational materials to customers, answer questions.
- Model Culture Values, policies and procedures, promote team building.
- Treat all co-workers with consistency and fairness.
- Ensure that communications are clear, direct, and respectful.
- Continuously research, develop and make improvements in efficiency, accuracy, service, quality and safety.
- Effectively influence staff and participate in proper training of newly hired and or newly assigned team members to execute desired results.
- Assist in operational cross training and product knowledge training.
- Cut, weigh, wrap, price and package product according to specifications.
- Ensure food safety practices and product rotation to attain good shelf life and safe product for customers.
- Maintain safe, clean and organized work areas.
- Ensure all product is accurately signed according to current standards at all times.
- Ensure proper in-store receiving and returns guidelines.
- Maintain effective working relations with suppliers.
- Execute and maintain clean, attractive, fully stocked and fronted cases/endcaps.
- Execute category management plans for new products and ensure in-stock availability for customers.
- Execute assigned merchandising plans. Plan and participate in resets as needed.
- Attend and participate in scheduled team meetings.
- Execute periodic department inventories.
- Place orders as assigned by department manager.
- Note and communicate equipment and tool malfunctions.
- Adhere and model to all safety rules. Must use all safety devices/tools to ensure safe operations.
- Complete documents and checklists as assigned by department manager.
- Ensure work area is kept clean and organized at all times.
- Execute approved safety and sanitation programs in the department, including equipment cleaning schedule.
- Perform all maintenance and other tasks as assigned.
- Perform other tasks as assigned by MOD and or Department Manager.
Requirements
- Ability to use computer keyboard, monitor, mouse, telephone, and various office equipment continuously.
- Ability to lift and carry up to 50 pounds throughout the work day.
- Ability to stand for long lengths of time, walk, bend, stoop, squat, kneel, reach and climb stairs or ladders throughout the work day.
- Ability to clearly and effectively communicate with customers and co-workers.
- Sufficient finger and hand dexterity to grasp and hold items of different sizes.
- Vision ability – close, distance, peripheral vision and depth perception.
- Ability to read register screen, product labels and shelf labels.
- Knowledge of organic, natural products and commercial growing practices, and organic certification regulations.
- Available to work weekends, holidays, mornings and nights.
- Projects an outgoing, friendly personality.
- Demonstrated objectivity, neutrality and calmness under pressure.
- Ability to follow established systems, procedures and policies with great attention to detail.
- Consistent follow-through on commitments and deadlines.
- Ability to read and comprehend instructions.
- Ability to handle multiple demands, prioritize tasks and stay organized.
- Flexible and adaptable to changing conditions and job requirements.
Skills
- Intermediate Microsoft Office Skills
- Ability to analyze key indicators such as margin, sales, sales growth, SPLH
- Excellent verbal and written communication
- Excellent problem solving skills
- Ability to plan, develop and implement efficient and productive systems
- Ability to maintain confidentiality
- Ability to operate material handling equipment (i.e. pallet jacks, loading dock lifts, truck rail gates)
Work Type
- open availability
About the Company
- Fast paced shipping and receiving stockroom
- Frequent exposure to cold, hot, wet or humid conditions (walk-in freezer/cooler, cold/hot climate, hot kitchen)
- Potential fumes, airborne particles, hazardous materials ranging from natural to chemical (store products, cleaning products, scents from working in a public setting)
- Potential handling of fresh foods including meats and seafood
- Handling objects that have been handled by the public
- Regular work standing or walking on cement floors
- Moderate to loud noise conditions
- Potential work near moving mechanical parts (loading dock equipment, kitchen equipment)
