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About the Role

Porter Airlines is seeking a highly technical and commercially minded leader to oversee the Revenue Management Systems function. This role is responsible for the strategic administration, optimization, integration, and evolution of the airline’s Revenue Management System (RMS) ecosystem, sitting at the intersection of airline commercial strategy, operations research, software engineering, data engineering, and analytics. The successful candidate will lead the team responsible for the airline’s core RMS platform, associated data pipelines and integrations, internally developed optimization and automation tools, and advanced analytical support for Revenue Management. This role serves as the organization’s subject matter expert on revenue management systems and decision science infrastructure, ensuring the airline’s forecasting, optimization, inventory management, and pricing capabilities remain robust, scalable, and commercially effective. This is a highly influential leadership role requiring deep institutional thinking, strong technical capability, and the ability to bridge commercial business requirements with advanced system and analytical solutions.

Responsibilities

Lead the administration, configuration, development, maintenance, and strategic evolution of Porter’s Revenue Management System (RMS)
Responsible for the end-to-end technical ecosystem supporting Revenue Management systems and adjacent commercial processes
Provide technical and analytical leadership in areas including Forecasting, Optimization, Demand modeling, Inventory controls, Pricing analytics, Experimentation frameworks, Decision-support tooling
Conceptualize, build and manage analytical and technical solutions for complex commercial problems using a team of system engineers
Develop and maintain strong relationships with external RMS vendors and technology partners and work with them to shape their product roadmap, prioritize enhancements, manage issue escalation, and conduct periodic system performance reviews
Lead the design, maintenance, and optimization of ETL/data integration pipelines between Passenger Service Systems (PSS), Revenue Management Systems (RMS), Internal data warehouses, reporting environments and Commercial and operational systems
Responsible for integrity, accuracy, timeliness, and resiliency of all RM-related data flows
Oversee system monitoring, process health checks, failure detection, and operational support procedures
Ensure appropriate documentation, change management, and operational controls exist for critical RM systems
Support executive-level presentations and strategic initiatives with data-driven analysis and recommendations
Lead and mentor a team of RM system specialists and AI engineers
Actively participate in Porter's Safety Management System (SMS) by identifying and reporting workplace hazards and promoting a safe work environment
Perform any other duties as assigned by the organization

Requirements

5+ years of experience in airline Revenue Management, Revenue Management Systems, Airline reservation systems (PSS), Operations Research, airline commercial systems, or related analytical/technical fields
Experience with commercial airline RMS vendors
Experience building production-grade analytical tooling or internal optimization systems
Experience leading a technical team of engineers and analysts
Familiarity with cloud platforms, distributed data systems, and modern data engineering practices
Strong organizational skills with demonstrated ability to meet deadlines in high pressure environment

Skills

Machine Learning
AI applications
Forecasting techniques
Stochastic optimization
Simulation modeling

Location

Toronto Downtown Office

Work Type

Hybrid

Experience Level

5+ years

Education Level

Master's or PhD in AI, OR, or related technical field (advantageous)

About the Company

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm.
Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast Canadian network, the U.S., Mexico, the Caribbean and Central America.
Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®.