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About the Role
Step into a pivotal role shaping a sustainable and high-performing dealer network. As the Senior Regional Mobility & Sales Trainer, you will lead the coordination and delivery of sales, product, and dealership training programs, while driving meaningful engagement across the dealer network. Your efforts will directly support the achievement of sales targets and elevate overall customer satisfaction.
Responsibilities
- Lead the development and delivery of training programs and materials to build capability within TMCA and the Dealer Network, specifically related to product training (new and existing models) and Pathway to Purchase.
- Manage the development and delivery of training programs and materials to build knowledge of Retail & Fleet Customers on New Vehicles, Genuine Accessories and Connected Services.
- Creates and maintains regional reporting to highlight gaps and opportunities to upskill and support our Dealer Network.
- Maintains reporting systems to provide the business with accurate and timely information to support planning, budgeting and forecasting activities.
- Manage fleet vehicles from orders, trails, PR & marketing requests for photo shoots, journos and events.
- Provides specialist support for the assessment and selection of suppliers to secure delivery of services at expected quality and at optimal cost.
- Supports ongoing supplier management.
- Monitors own tasks with respect to compliance with all relevant regulations and statutory requirements to minimize Toyota’s risk exposure and liabilities.
Requirements
- Deep understanding of the automotive industry and dealership operations.
- Advanced technical automotive expertise, with a solid focus on Electric Vehicles and the New Vehicle Efficiency Standard (NVES).
- Extensive expertise in training delivery and adult learning facilitation.
- Highly developed organisational skills with a strong customer-first mindset.
- Proven experience working within dealership environments, including delivering dealership training programs.
- Strong stakeholder management skills with the ability to influence and negotiate effectively.
- Excellent written and verbal communication skills.
Skills
- Sales training
- Product training
- Dealership training
- Adult learning facilitation
- Stakeholder management
- Negotiation
- Written communication
- Verbal communication
Location
- Sydney Olympic Park
- NSW
- ACT
Work Type
- Full-time
- Permanent
- Hybrid
Benefits
- Fully maintained motor vehicle including insurance and fuel
- Annual contribution to private health insurance worth over $2,000
- Significant family vehicle lease and purchase discounts
- Flexible hours and workspaces
- Hybrid of working from home and in the office
- Free car parking
- Genuine career development: promotions, rotations and paid professional membership
- Paid volunteer days to support community and matched workplace giving program
- 26 weeks paid primary carers leave
- 8 weeks paid parental leave for secondary carers
- Superannuation paid on unpaid Parental Leave
- Access to Toyota’s RewardsHub
About the Company
- Toyota Motor Corporation Australia is well-recognised for offering various benefits.
- Toyota celebrates individual differences and strives to create a workplace that gives equal opportunities and supports employees to reach their full potential.
- Toyota's people are their greatest assets, supported through employee community engagement, mentorship, development, and recognition programs.
Equal Opportunity
- We are an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- We are happy to adjust the recruitment process for your accessibility requirements.
- Toyota is an endorsed employer for all women.