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About the Role

Omnicell is seeking a Staff Product Designer to operate at the platform level, shaping the system, setting direction, and driving outcomes across an entire product ecosystem. This role is for a designer who leads through vision, prototypes the future, and aligns cross-functional teams around a unified experience, rather than focusing solely on individual features.

Responsibilities

• Define and drive end-to-end experience strategy across a platform or large product ecosystem
• Establish north star visions, experience principles, and interaction models that scale across teams
• Architect cross-product journeys, workflows, and information architecture, ensuring consistency and coherence
• Identify opportunities to unify fragmented experiences into a single, opinionated platform experience
• Lead design for ambiguous, high-impact problem spaces where no clear solution exists
• Translate company strategy into clear design direction and roadmaps
• Set the bar for design quality through hands-on prototyping and system-level thinking
• Drive alignment across Product, Engineering, and executive stakeholders
• Use prototypes as the primary tool for strategy, validation, and communication
• Push boundaries with AI-assisted design, adaptive interfaces, and intelligent workflows
• Explore and define new interaction paradigms (AI copilots, automation, predictive UX)
• Guide teams on when and how to leverage Figma Make, code-based prototyping, and AI tools
• Lead multi-team initiatives that span products, services, and customer journeys
• Influence decisions at the director, VP, and cross-functional leadership level
• Resolve conflicting priorities and drive cohesive platform decisions
• Act as a connector across teams, ensuring consistency without slowing velocity
• Frame complex problem spaces through systems-level customer understanding
• Guide research direction and synthesize insights into strategic opportunities
• Ensure solutions drive measurable outcomes (adoption, efficiency, safety, revenue impact)
• Bring a service design mindset to multi-step, real-world workflows
• Shape and evolve the design system, patterns, and interaction models as a platform asset
• Drive adoption and governance of shared components, tokens, and UX standards
• Establish mechanisms for consistency at scale without blocking innovation
• Mentor senior designers and elevate overall team capability
• Provide directional critique, not just tactical feedback
• Define and reinforce design culture, standards, and ways of working
• Serve as a thought leader for modern product design practices (AI, prototyping-first, systems thinking)

Requirements

• 8+ years in product design, with significant experience on platforms, ecosystems, or multi-product systems
• Demonstrated ownership of large, ambiguous initiatives with measurable business impact
• Experience influencing multiple teams or product areas simultaneously
• Proven ability to define experience strategy, IA, and system-level design frameworks
• Track record of driving cross-product consistency and platform unification
• Ability to connect user needs, business strategy, and technical constraints into clear direction
• A portfolio showcasing platform-level thinking, end-to-end journeys across systems, prototypes as deliverables, and clear linkage to business and user outcomes
• Deep experience integrating AI into product design workflows
• Comfort with code-backed prototyping tools (e.g., Figma Make, Claude Code, Builder.io, Lovable, or equivalent)
• Ability to critically evaluate and guide AI-generated outputs at scale
• Demonstrated ability to lead without authority, influencing senior stakeholders
• Strong storytelling and communication skills, able to align executives and cross-functional teams
• Experience mentoring other designers and raising team standards
• Experience designing enterprise SaaS platforms or regulated environments (e.g., healthcare)
• Background in service design, operations, or systems design
• Experience shaping design organizations, governance models, or design systems at scale

Skills

• Platform Strategy
• Systems Thinking
• Design Leadership
• Direction Setting
• Advanced Prototyping
• AI-Native Design
• Cross-Team Influence
• Organizational Impact
• Customer Leadership
• Domain Leadership
• Design System Governance
• Mentorship
• Team Leadership
• Figma Make
• Claude Code
• Builder.io
• Lovable

Experience Level

• 8+ years

About the Company

• Omnicell is redefining medication management through a unified cloud platform that spans devices, applications, and AI-powered intelligence.
• Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care.
• We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”
• Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
• Our guiding principles inform everything we do: As Passionate Transformers, we find a better way to innovate relentlessly; Being Mission Driven, we consistently deliver on our promises; Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation; Understanding that Relationships Matter creates synergies that yield the greatest benefits for all; Intellectually Curious, eager to think deeper to learn and improve; In Doing the Right Thing, we lead by example in ALL we do.
• We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world.
• This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth.
• We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices.
• Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

Equal Opportunity

• Omnicell is dedicated to fostering an inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds.
• As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability.
• We are committed to making our recruitment process accessible to everyone.
• We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com.