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About the Role

Supervises the firearms department, ensuring compliance with all relevant laws and company policies. Responsible for merchandise presentation, inventory control, pricing, sales, staff development, and customer service.

Responsibilities

• Supports world-class customer service and ensures a pleasant shopping experience.
• Executes sales plans to meet or exceed financial goals.
• Opens and closes the store, holding responsibility for building keys and alarm codes.
• Obtains "Manager on Duty" responsibilities.
• Leads firearm compliance sales standards, ensuring adherence to ATF, state, and local laws, as well as company policies.
• Leads firearm safe handling, safety, operations, and customer experience standards.
• Maintains merchandising of firearms according to Corporate Office standards.
• Ensures all firearms operations tasks are completed in a timely manner and in accordance with policies, procedures, and regulations.
• Partners with the Gun Vault Specialist Team to ensure compliance.
• Staffs the Department with service-oriented associates, participating in interviewing, hiring, training, performance appraisals, and scheduling.
• Coaches and motivates associates to promote positive customer relations and a productive team environment.
• Oversees firearms compliance coaching and assists with investigations.
• Resolves customer and associate issues.
• Carries out supervisory responsibilities including interviewing, hiring, training, planning, assigning work, evaluating performance, rewarding/disciplining associates, and resolving problems.
• Provides a legendary customer experience by assisting customers with buying decisions, identifying needs, making recommendations, and promoting programs like CLUB Membership and In-Store Pick-up.
• Performs other duties as assigned.

Requirements

• High School Diploma or Equivalent
• VALID NYS PISTOL PERMIT
• Minimum of 3-5 years in Retail Management
• Experience includes firearms safe handling practices
• Skilled in accurate identification of firearms and ammunition
• Knowledge of firearm classification and mechanical operation

Skills

• Ability to calculate figures and amounts such as discounts, commissions, and percentages.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of financial, legal, and technical information.
• Ability to read and analyze certain reports.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from Managers, associates, customers, and the public.
• Ability to conduct meetings and presentations to groups.
• Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems.
• Demonstrated strong interpersonal skills.
• Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff.
• Demonstrated use of Team concept of Management.

Location

• N/A

Work Type

• Full Time

Experience Level

• 3-5 years in Retail Management

Education Level

• High School Diploma or Equivalent

Salary/Compensations

• $62,353.20 - $68,200.00

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

About the Company

• Bass Pro Shops is North America’s premier outdoor and conservation company.
• Founded in 1972, the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more.
• In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service.
• Bass Pro Shops also operates White River Marine Group and Big Cedar Lodge.
• Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors.

Equal Opportunity

• Bass Pro Shops is an equal opportunity employer.
• Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
• Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
• If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.