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About the Role

The Manager of Technology Projects & Implementation is responsible for technology project execution at CACTX. This role manages timelines, stakeholders, vendors, and cross-functional teams through implementation and evaluation within a highly regulated data environment. The position requires understanding the legal and compliance landscape governing data use, sharing, and system access, as well as practical fluency in data management across systems, particularly during migrations, integrations, and platform transitions.

Responsibilities

Manage the full project lifecycle: requirements gathering, workplan development, process design, resource coordination, implementation, testing, and post-go-live evaluation
Lead and coordinate with vendors, technical partners, and internal stakeholders on application rationalization efforts, platform transitions, and system integrations, including data mapping, migration planning, and validation
Direct vendors and internal teams in the execution of technology platform and product implementations, ensuring alignment with the multi-year technology strategy roadmap
Identify compliance implications of technology decisions, including data sharing, system access, and vendor contracts, and escalate as appropriate
Review and support vendor contracts, BAAs, data use agreements, and SOWs for technical accuracy and alignment with organizational compliance requirements
Maintain project budgets, timelines, and milestone tracking; identify and communicate risks with recommended mitigation strategies
Lead change management and internal communications for assigned projects, including training coordination, stakeholder updates, and adoption support
Work with process and program owners across departments to identify inefficiencies and co-develop recommendations that optimize workflows
Monitor the evolving technology and regulatory landscape for emerging risks and develop preliminary mitigation proposals
Manage vendor performance throughout the project lifecycle, including deliverable tracking, SLA oversight, and escalation coordination
Develop and maintain project documentation including charters, status reports, risk logs, decision logs, and lessons learned

Requirements

5–8 years of experience with application rationalization, SaaS/platform migrations, or case management system implementations, including working with vendors and technical partners through the full delivery lifecycle
Working knowledge of data management concepts including data mapping, data governance, migration validation, and inter-system data flows
Ability to identify data risks during implementation projects and effectively direct vendors and technical partners in executing migration and validation work
Proven ability to manage vendor relationships, SOW scope, and third-party deliverables
Experience reviewing or working alongside legal review of contracts, data use agreements, MOUs, BAAs, or vendor SOWs from a technical and operational lens
Ability to communicate technical concepts clearly to program staff, executive leadership, and legal and compliance stakeholders who may have no technical background
Demonstrated success managing full lifecycle technology projects, from requirements through go-live, in a cross-functional, multi-stakeholder environment
Comfortable working in a mission-driven, resource-conscious nonprofit environment

Skills

Application rationalization
SaaS/platform migrations
Case management system implementations
Vendor management
Technical partner management
Data mapping
Data governance
Migration validation
Inter-system data flows
Contract review
Data use agreements
MOUs
BAAs
SOWs
Change management
Internal communications
Training coordination
Stakeholder updates
Adoption support
Workflow optimization
Risk management
Budget management
Timeline tracking
API
Data exchange protocols
Middleware tools
Cybersecurity
Data privacy frameworks
NIST 800-53
SOC 2
HIPAA Security Rule

Location

Austin, Texas

Work Type

Hybrid
Full Time

Experience Level

5-8 years

About the Company

Since 1995, Children’s Advocacy Centers of Texas (CACTX) has led efforts to effectuate change, empower communities, and make the safety of children a top priority in Texas.
CACTX and our network of children’s advocacy centers (CACs) have helped over one million children and their families impacted by abuse and crime achieve safety, justice, and healing.
Our dual approach—responding to crimes against children and preventing child sexual abuse—safeguards childhood, building a future in which Texas children can thrive and reach their full potential.

Equal Opportunity

CACTX is an equal opportunity employer. All applications will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender, identity, national origin, veteran, or disability status.