Chief Product Officer/ VP of Product at WELL Health Technologies Corp | Toronto, Canada | Rezi

Chief Product Officer/ VP of Product at WELL Health Technologies Corp

Chief Product Officer/ VP of Product

WELL Health Technologies Corp · Toronto, Canada

3 weeks ago

Chief Product Officer/ VP of Product

WELL Health Technologies Corp · Toronto, Canada

24 days ago
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About the Role

As the VP of Product, you will lead product strategy efforts for product lines across the WELL ecosystem. You will define the product roadmap, ensure alignment with business goals, and lead a cross-functional team to deliver exceptional products that meet customer needs. The ideal candidate will have a deep understanding of the healthcare industry, particularly in EMRs and AI technologies, and a proven track record of driving product innovation from concept to launch.

Responsibilities

  • Develop and communicate a clear product vision and strategy across multiple product lines that aligns with the company's overall mission and goals.
  • Identify market opportunities and define product positioning.
  • Serve as a passionate champion for WELLSTAR's product vision, both internally and externally.
  • Drive a culture of excellence and ambition across the organization, advocating for the product with customers, partners, investors, and industry stakeholders.
  • Set a high bar for performance and continuously push the team to identify bold opportunities that differentiate WELLSTAR in the market.
  • Champion user-centered design principles and ensure the EMR products deliver exceptional user experiences.
  • Conduct user research, gather feedback, and analyze data to identify areas for improvement and innovation in UI/UX.
  • Collaborate with designers to create intuitive, visually appealing, and functional interfaces that enhance user satisfaction and productivity.
  • Create and maintain a comprehensive product roadmap across multiple product lines that outlines short-term and long-term product goals.
  • Prioritize features and enhancements based on market needs, competitive landscape, and business impact.
  • Lead, mentor, and inspire a high-performing product management team across multiple product lines.
  • Foster a collaborative and innovative culture that drives excellence and accountability.
  • Act as the voice of the customer by gathering and analyzing feedback, conducting market research, and staying abreast of industry trends.
  • Ensure that customer needs and pain points are addressed in the product development process.
  • Collaborate with engineering, operations, professional services and sales to ensure seamless product development and launch.
  • Coordinate efforts to deliver products on time and within budget.
  • Oversee the entire product lifecycle from concept to launch across multiple product lines.
  • Ensure rigorous testing, quality assurance, and compliance with regulatory standards.
  • Leverage AI technologies to enhance product capabilities.
  • Identify opportunities for AI-driven innovation and lead initiatives to incorporate AI into product offerings.
  • Maintain a deep understanding of EMR systems, interoperability standards, and regulatory requirements across multiple product lines and multiple geographies.
  • Ensure that products comply with healthcare regulations and support seamless integration with existing EMR systems.
  • Define and track key performance indicators (KPIs) to measure product success.
  • Use data-driven insights to make informed decisions and drive continuous improvement.

Requirements

  • Bachelor’s degree in computer science, Business, Healthcare Administration, or a related field.
  • 10+ years of product management experience, with at least 5 years in a leadership role within the healthcare software industry.
  • In-depth understanding of EMR systems, healthcare workflows, and regulatory requirements is highly desirable.
  • Experience with AI technologies in healthcare is highly desirable.
  • Proven ability to lead and motivate teams.
  • Strong interpersonal skills and the ability to build relationships with stakeholders at all levels.
  • Demonstrated ability to develop and execute strategic product plans.
  • Strong analytical and problem-solving skills.
  • Passion for understanding customer needs and delivering products that exceed expectations.
  • Experience with user-centered design and usability testing.
  • Excellent verbal and written communication skills.
  • Ability to articulate complex ideas and influence decision-making.
  • Familiarity with software development processes, agile methodologies, and project management tools.
  • Ability to understand complex technical and business concepts and translate them into easily understandable and persuasive content.
  • Highly organized and able to manage multiple priorities and deadlines effectively.
  • Strong interpersonal skills and the ability to collaborate with cross-functional teams.
  • Self-motivated, proactive, and able to work both independently and as part of a team.

Skills

  • EMRs
  • AI technologies
  • Product strategy
  • Product roadmaps
  • Product innovation
  • Leadership
  • Mentoring
  • Team building
  • Healthcare workflows
  • Regulatory requirements
  • Customer focus
  • User research
  • Technical fluency
  • Software development processes
  • Agile methodologies
  • UX design
  • Collaboration
  • Cross-functional team leadership
  • Data analysis
  • KPI definition

Location

  • Toronto, ON

Work Type

  • Full Time

Experience Level

  • 10+ years of product management experience
  • 5+ years in a leadership role

Education Level

  • Bachelor’s degree in computer science, Business, Healthcare Administration, or a related field

Salary/Compensations

  • Salary range determined by candidate's experience, qualifications, skills, and organizational needs.

Benefits

  • Great Place to Work® certification
  • Commitment to fair and equitable compensation
  • Competitive salary
  • Commitment to fostering a diverse, inclusive, and accessible workplace
  • Environment where differences are valued

About the Company

  • WELLSTAR, a majority-owned subsidiary of WELL Health Technologies Corp., is Canada's leading provider of healthcare-focused technology solutions.
  • WELLSTAR’s comprehensive range of products and solutions are designed to streamline care delivery, integrate fragmented healthcare systems more seamlessly, reduce provider burnout, and improve patient healthcare experiences and outcomes.
  • WELLSTAR is a leading healthcare technology company dedicated to reshaping healthcare through digital enablement.
  • We provide a comprehensive, holistic solution for healthcare providers across Canada, with over 40% of practitioners currently using our products and services.
  • Our solutions serve primary care physicians, specialist physicians, health systems, and public sector organizations through a complete suite of solutions, including billing and practice management systems, electronic medical records (EMRs), digital health applications, and digital health network solutions.
  • As a majority-owned subsidiary of WELL Health, WELLSTAR continues to drive innovation and transformation in the Canadian healthcare landscape, reducing administrative burden and empowering providers to deliver better patient outcomes through advanced technology solutions.
  • WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada.
  • This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being.
  • It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.

Equal Opportunity

  • WELL is committed to fostering a diverse, inclusive, and accessible workplace.
  • We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience.
  • We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.
  • This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.