Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
About the Role
As the Sr Manager of Digital Platforms Technology - Delivery, you will lead a cross-functional team of developers, Business Systems Analysts (BSAs), and Quality Assurance (QA) analysts delivering digital solutions across our client-facing channel, including cooperators.ca, Online Services (OLS), Mobile App, and National Quote & Buy (NQB). You will combine strong technical leadership, delivery excellence, and forward-thinking innovation to drive end-to-end delivery of digital initiatives that enhance client experience and create business value. This role plays a pivotal leadership function in shaping the future of software delivery in Digital Platforms Technology, including introducing agentic AI-enabled development practices across the SDLC. You will foster a culture of agile delivery, engineering excellence, and continuous improvement that will enable teams to execute complex initiatives at scale with speed and quality.
Responsibilities
- Own and drive the delivery of medium to large-scale digital initiatives across web, OLS, NQB, mobile platforms, ensuring alignment to business priorities and strategic objectives.
- Partner closely with business and technology leaders to define and evolve strategic product and platform roadmaps, translating vision into actionable delivery plans.
- Champion modern engineering practices, including CI/CD, DevSecOps, automation, and quality engineering, to improve velocity, reduce delivery friction, and ensure high-quality, resilient solutions.
- Lead a high-performing, cross-functional team of developers, Business Systems Analysts (BSAs), and Quality Assurance (QA) professionals, fostering an inclusive, accountable, and growth-oriented culture.
- Drive the adoption of Agile and AI enabled delivery models, strengthening team capabilities in iterative development, product-oriented delivery and value-based prioritization.
- Ensure strong governance and delivery oversight, including risk management, financial accountability, vendor coordination, and performance tracking across the portfolio.
- Coach and develop your team by recruiting and selecting talent, managing and rewarding performance, and fostering an agile culture to deliver on strategic objectives.
Requirements
- 7-10 years of leadership experience and a strong understanding of modern software development practices and cloud-native architectures in Information Technology and Digital.
- Expert knowledge of project and program delivery, including the ability to achieve high levels of employee engagement.
- Strong understanding of modern software engineering practices and cloud-native architectures.
- Exposure to or hands-on experience with AI-assisted or agentic development models, spec driven development is considered a strong asset.
- Experience leading digital platform delivery team across web, mobile, and transactional systems is considered a strong asset.
- Subject to a Background check as a condition of employment.
Skills
- Agile delivery
- AI-enabled development practices
- CI/CD
- DevSecOps
- Automation
- Quality engineering
- Risk management
- Financial accountability
- Vendor coordination
- Performance tracking
- Agile culture
- Critical thinking
Location
- Hybrid
Work Type
- Regular Full-Time
- Hybrid (2 days in office)
Experience Level
- 7-10 years of leadership experience
Education Level
- Post-secondary diploma in Information Technology or Computer Science
Salary/Compensations
- $114,021 - $164,000+
Benefits
- Training and development opportunities
- Flexible work options
- Paid time off
- Physical and mental health programs
- Supportive workplace culture
- Paid volunteer days
- Competitive salary and incentive programs
- Comprehensive total rewards package
- Group retirement savings plans
- Pension and benefits (e.g., health and wellness, dental, disability and life coverage)
- Mental health support
- Employee assistance program
About the Company
- CGIC is a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society.
- The Digital and Advisor Technology team uses state-of-the-art technology, development practices and processes.
- We are driving a transformation in the insurance industry, leveraging cooperative values and building a digital enterprise.