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About the Role

The Solutions Manager – Portfolio Solutions is responsible for leading and coordinating the development of winning solutions for prospective clients across Lease Administration, Consulting, Transaction Management, Leasing Advisory, and Brokerage. This includes ownership of the organization staffing model, identifying savings and improvement plans, technology solutioning, ensuring team delivery, and financial analysis to demonstrate client value.

Responsibilities

Lead and coordinate the development of winning solutions for prospective clients.
Own and develop the organization staffing model.
Identify detailed savings and improvement plans.
Perform technology solutioning.
Ensure teams can deliver the solutions.
Conduct financial analysis to demonstrate client value proposition.
Partner with sales leaders, functional subject matter experts, and marketing to create tailored solutions.
Coordinate the development of clear, articulate, and winning value propositions.
Assist in the development of the overall solutioning process for efficiency and effectiveness.
Participate in the Solutions Team for exchange of best practices and creative solutions.
Partner with Portfolio Service Line leaders and top professionals to act as a single point of contact from the Sales team.
Ensure high collaboration and understanding across sales of each service line offering, value proposition, resourcing, and pricing.
Improve win rate, profitability, and reduce risk in deals.
Lead through influence, not direct management.
Demonstrate ability to partner with internal Subject Matter Experts.
Work in a high-pressure environment and make quick decisions.
Build successful relationships and respond to different personality types.
Maintain thorough knowledge of the competitive environment and articulate the firm's value proposition.
Exhibit managerial courage to share unpopular positions when appropriate.
Accountability and ownership for the process and coordination of overall product and components.
Maximize the firm's internal network to support creative and customized solutions.
Own deliverables key for bid success and assist Sales Leads in converting solutions into profitable accounts.
Conduct integrated data gathering including leasing transaction data and market intelligence.
Participate in client-facing meetings to diagnose client needs and customize findings.
Coordinate resources across geographies to ensure quality of proposed service offering.
Perform portfolio cost modeling.
Develop financial pricing models incorporating leasing advisory services and transaction projections.
Propose team structure to ensure success.
Clarify scope with Sales leads, SMEs, solutions teammates, and clients.
Document assumptions, risks, and risk mitigation.
Create compelling work products from data and present them to clients.
Communicate with the transition team and account management for operational handoff.
Listen, articulate back what was heard, and mold into a solution.
Articulate and present account team, solution structure, delivery approach, and maintenance strategy.
Present in front of different client types with flexibility in presentation style.
Receive constructive and critical feedback during presentations and role-playing.
Ensure best solutions, practices, value proposition, and pricing are applied to every deal.
Design solutions based on client needs, with a strong grasp of real estate outsourcing and leasing advisory models.
Help identify additional potential sales or growth opportunities during the RFP process.
Act as Proforma owner during negotiations to validate scope and price changes on P&L.
Partner with sales lead and team members to ensure pricing and bid details are in the final MSA.
Develop benchmarks and analytics to support estimating and pricing when scope is lacking.
Identify financial or delivery risks for JLL, including completing internal profitability analysis.
Create, understand, and articulate a value proposition impact.
Demonstrate strong organizational skills, detail focus, and tenacious follow-up.
Prioritize competing priorities effectively.
Manage projects and processes efficiently.
Drive output from multiple and diverse disciplines and team members.
Ensure Sales is leveraging internal best practices and tools on every deal.

Requirements

Bachelor's degree required.
10+ years of JLL or industry related experience required.
Proven track record in leadership or complex roles.
Strong background in Operations (on account), ideally depth in TM Brokerage, Leasing Advisory, or Portfolio related services.
Strong leadership and organization skills.
Strong writing skills including the ability to communicate the complete holistic solution in a clear and concise detailed narrative and executive summary.
Excellent communication (oral, written and presentation) and analytical skills.
Ability to work in a collaborative environment and with competing priorities.
Ability to relate well to all levels, establish confidence and trust.
Ability to lead development of creative or unique solutions, thinking beyond established methods.
Candidates must be authorized to work in the United States without sponsorship.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Skills

Leasing Advisory
Lease Administration
Consulting
Transaction Management
Brokerage
Financial Analysis
Technology Solutioning
Sales Leadership
Project Management
Process Management
Communication (oral, written, presentation)
Analytical Skills
Collaboration
Leadership
Organization
Writing
Real Estate Outsourcing
Leasing Transaction Structures
Tenant/Landlord Representation

Location

On-site – Chicago, IL
On-site – Dallas, GA
On-site – New York, NY
On-site – San Francisco, CA

Work Type

On-site

Experience Level

10+ years of JLL or industry related experience

Education Level

Bachelor's degree
MBA is preferred

Salary/Compensations

190,000.00 – 240,000.00 USD per year

Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

About the Company

JLL empowers people to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
JLL is committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
JLL’s global Portfolio Solutions business partners with clients across industry sectors to enhance the performance of their real estate portfolios and people.
Through a comprehensive global service delivery platform, Portfolio Solutions provides a diverse range of services, strategy and digital solutions that address the entire real estate cycle on a local to global scale for more than 500 clients across 80 countries.
JLL is committed to creating, delivering, and managing environments that inspire people to do their best work.
JLL harnesses the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities.
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.
A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.
Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.
JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

Equal Opportunity

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
This email is only to request an accommodation.
Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.