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About the Role

The Royal Ontario Museum (ROM) is seeking a collaborative and solutions-oriented Specialist/HR Business Partner, Employee & Labour Relations to join its Human Resources team. This role serves as a trusted advisor to leaders and employees, providing expert guidance on employee and labour relations matters in a unionized environment. The position is ideal for an HR professional who combines sound judgment with empathy, enjoys partnering with leaders to solve challenging people matters, and is passionate about balancing business objectives with exceptional employee experiences.

Responsibilities

Serve as a trusted advisor to leaders and employees, providing expert guidance on employee and labour relations matters while promoting fair, consistent, and legally compliant workplace practices.
Partner with leaders to proactively resolve complex workplace issues, manage cases effectively, and foster a respectful, inclusive, and high-performing work environment.
Interpret employment legislation, collective agreements, and organizational policies to support informed decision-making and mitigate organizational risk.
Support labour relations activities by coordinating Labour Management meetings, assisting with collective bargaining processes, and maintaining accurate documentation and records.
Strengthen organizational capability by developing and delivering training, resources, and tools that enhance leadership effectiveness and support positive employee experiences.
Improve HR operations by maintaining Employee & Labour Relations processes, systems, and reporting, ensuring accurate documentation and meaningful data that supports informed decision-making.
Coordinate key Human Resources initiatives, including attendance management, alternative work arrangements, learning and development programs, and the Job Review Committee process.
Contribute to a collaborative Human Resources team by identifying opportunities for continuous improvement, supporting departmental priorities, and helping advance ROM's people strategy.

Requirements

Post-secondary education in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
3–5 years of progressive Human Resources experience, with a strong focus on employee and labour relations in a unionized environment.
Solid knowledge of employment legislation, human rights legislation, and collective agreement interpretation.
Demonstrated ability to manage complex employee relations matters with professionalism, sound judgment, and discretion.
Strong relationship-building and coaching skills, with the ability to influence and support leaders at all organizational levels.
Excellent organizational and project coordination skills, with the ability to manage multiple priorities and meet competing deadlines in a fast-paced environment.
Exceptional written and verbal communication skills, including experience preparing reports, documentation, presentations, and meeting materials.
Strong analytical and technical skills, including proficiency with Microsoft Office and experience working with Human Resources Information Systems (HRIS), preferably Dayforce or a similar platform.
A collaborative, solutions-oriented mindset with a commitment to continuous improvement, confidentiality, and the delivery of exceptional client service.

Skills

Employee and Labour Relations
Employment Legislation Interpretation
Collective Agreement Interpretation
Workplace Issue Resolution
Training and Development
HR Operations Management
Project Coordination
Microsoft Office Proficiency
HRIS Experience
Relationship Building
Coaching
Communication
Analytical Skills

Location

Toronto, ON

Work Type

Full-time Contract
Onsite

Experience Level

3-5 years

Education Level

Post-secondary education in Human Resources, Business Administration, or a related field
CHRP designation or actively working toward completion is preferred

Salary/Compensations

$78,903 - $92,827

Benefits

Comprehensive benefits coverage for permanent and full-time contract positions (conditions apply)
Paid benefits for individuals and families
Health spending account
Employee Assistance Program
Optional pension plan with employer-matched Defined Benefit contribution
Free ROM membership for permanent full-time and part-time staff
Discounts to over 200 attractions through Attractions Ontario

About the Company

Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America.
At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement.
As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces.
We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present and shared future.
We seek passionate and dynamic team members who embody our mission and values.
ROM promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation.
We value new ideas and collective problem-solving.
We are committed to education, partnering with universities and providing student resources, underscoring our dedication to research and accessibility.

Equal Opportunity

At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas.
We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.
We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at careers@rom.on.ca for assistance.
ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.