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About the Role

We are seeking a dynamic Bilingual Senior Human Resources Consultant to join our new Employee Relations Centre of Expertise. You will help develop cutting-edge practices to enhance the Respect in the Workplace Program, conduct investigations, and provide mediation. You will partner with HRBP Employee Relations, Health & Safety teams, and various stakeholders to design and implement employee relations best practices, tools, and resources to support a healthy and safe hybrid work environment.

Responsibilities

Advise the HR community on employee relations and complex workplace issues.
Collaborate with centers of expertise to develop tools, standards, and templates for operational HR teams.
Partner with the Health & Safety team to strengthen hybrid work practices and processes.
Advance domestic violence policy management and training protocols.
Collaborate with the mental health team on psychological health and safety support.
Implement workplace harassment prevention strategies.
Conduct workplace investigations and facilitate conflict resolution.
Elevate organizational training on workplace respect and mediation.
Collaborate with corporate communications, legal, compliance, and IT departments.
Ensure practices align with industry standards and propose relevant improvements.
Utilize market research and data analysis to craft proactive strategies.
Conduct gap analyses to enhance HR process efficiency.
Analyze global trends and prepare executive summaries and reporting.
Enhance internal dashboards and reporting KPIs.
Leverage best practices for psycho-social risk prevention.

Requirements

University degree in Industrial Relations, Human Resources Management, or a related field.
Minimum of 5 years of experience in Human Resources with strong employee relations focus.
Bilingualism in French and English.
Eligible to work in Canada.
Strategic focus, autonomy, and exceptional organizational skills.
High capacity for managing stress and navigating ambiguity.
Adaptability to a continuously evolving environment.
Excellent communication and presentation skills.
Critical thinking skills with experience in trend and data analysis.
Exceptional influencing and relationship-building skills.

Skills

Employee relations
Workplace investigations
Mediation
Conflict resolution
Health and safety
Data analysis
Strategic planning
Bilingualism (French/English)
Project management

Location

Canada

Work Type

Hybrid

Experience Level

Minimum of 5 years of experience

Education Level

University degree in Industrial Relations, Human Resources Management, or a related field
CHRP designation preferred
Workplace mediation or investigation certification preferred

Salary/Compensations

94,200 - 115,200
Annual bonus target of 12% of base salary

Benefits

Flexible work arrangements
Hybrid work model
Possibility to purchase up to 5 extra days off per year
Telemedicine
Wellness account
Share plan and savings options
Employee Share Purchase Plan (ESPP) with 50% company match
Defined benefit pension plan

About the Company

Intact helps people, businesses, and society prosper in good times and be resilient in bad times.
Committed to supporting employees through performance-led financial rewards and career growth.

Equal Opportunity

We are an equal opportunity employer that views diversity as a strength.
We strive to create an accessible workplace and encourage applications from equity-deserving groups.
We provide workplace adjustments and accommodations for people with disabilities upon request.