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About the Role

The ServiceNow Solution Architect guides and owns the delivery of ServiceNow implementations by providing mentorship and thought leadership in platform design, integration design, development standards, platform management methods, and technology strategy consulting. You will design, implement, and optimize IT service management solutions, ensuring alignment with business needs and industry best practices, often using platforms like ServiceNow. You will ensure that the new solutions fit into the existing enterprise architecture from the technical, business, user, and other views.

Responsibilities

Developing and maintaining the strategic technical roadmap for various modules in ServiceNow platform
Advising customers on the drivers for executing organisational change and adopting technologies
Designing and architecting solutions for various processes, ensuring solutions align within the existing enterprise architecture
Contributing to the evolution of practices through resource sharing and feedback loops
Being aware of how the ServiceNow digital solution will scale in the future and how it will be supported whilst performing Risk vs. Value Proposition for third party integrations with ServiceNow
Mentoring and guiding senior consultants, developers, and project teams, ensuring alignment with best practices and maintaining the technical integrity of the solution

Requirements

Bachelor’s degree preferably in Information Technology, Engineering, or Sciences or equivalent work experience
Should have certifications: CSA, CAD, CIS-ITSM
High-level understanding in scripting and app development, including familiarity with web services, API’s
Architecting solutions experience in the ServiceNow platform
ServiceNow scripting and JavaScript experience are required
Angular JS, Soap, Rest, JSON, Ajax, CSS, SaSS, HTML5, SP Widgets, and XML are all desired

Skills

ServiceNow
ITSM
ITOM
IRM
Platform Design
Integration Design
Development Standards
Platform Management
Technology Strategy
IT Service Management
Enterprise Architecture
Scripting
App Development
Web Services
APIs
JavaScript
Angular JS
Soap
Rest
JSON
Ajax
CSS
SaSS
HTML5
SP Widgets
XML

Location

London

Work Type

Hybrid Working

Experience Level

Vice President

Education Level

Bachelor’s degree preferably in Information Technology, Engineering, or Sciences or equivalent work experience
CSA, CAD, CIS-ITSM certifications

Salary/Compensations

Competitive salary

Benefits

Competitive salary and non-contributory pension
30 days’ holiday plus bank holidays, with the option to purchase additional days
Life Assurance and Private Healthcare for you and your family
A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year
Training and development to help you excel in your career
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs

About the Company

Deutsche Bank is the leading German bank with strong European roots and a global network.
Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers.
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.
Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division.
Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security.
More information at: Deutsche Bank Careers (db.com)

Equal Opportunity

We value diversity and as an equal opportunities employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)
If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on adjustmentsconcierge@db.com to discuss.