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About the Role

As a Retail Sales Lead, you will support Store Leadership in building a fearless, confident, and inclusive team to deliver the Savage x Fenty experience. You will uphold company values and culture, foster a best-in-class employee environment, and provide an exceptional customer experience. You will be integral in building a forward-thinking and innovative retail experience.

Responsibilities

• Uphold an inclusive store culture reflective of values and brand ethos, resulting in engaged sales advisors and outstanding customer experiences.
• Partner with Store Leaders to deliver a dynamic customer journey supported by impactful visuals and technology, elevated by an engaged store team.
• Achieve KPI targets, budgets, and objectives by driving a culture of business owners accountable for individual and overall performance.
• Approach business opportunities, risks, and roadblocks with urgency and a growth mindset in partnership with the Store Leader and cross-functional teams.
• Actively engage guests and VIP members with an experience centered around body positivity, product knowledge, and authenticity.
• Provide training and immediate feedback to the store team on the customer service model, performance expectations, and operational standards.
• Collaborate with the Store Leader to inspire sales advisors to accomplish individual and team performance targets.
• Maintain visual merchandising standards by coaching and training the store team based on VM guides, floorsets, and expectations.
• Serve as a resource for product knowledge, operational compliance, and global communication to all team members.
• Maintain and achieve personal performance targets.

Requirements

• 1-2 years of experience in a high-volume retail environment is a plus.
• Excellent verbal, written, and interpersonal communication skills with the ability to communicate vision and purpose clearly.
• Ability to lead through ambiguity while managing multiple initiatives.
• Tech-savvy or strong comfort around technology as a component of daily responsibilities.
• Organizational powerhouse with a strong sense of urgency, stellar time management skills, and acute attention to detail.
• Self-directed and highly motivated to take ownership of tasks to ensure solutions.
• Flexibility with your schedule; work hours will be based on business needs.

Skills

• Body positivity
• Product knowledge
• Authenticity
• Customer service model
• Visual merchandising
• Operational compliance
• Growth mindset

Location

• Cross County Center - Yonkers, NY

Work Type

• Retail

Experience Level

• 1-2 years

Salary/Compensations

• $20.00 per hour

About the Company

• Savage X Fenty celebrates fearlessness, confidence, and inclusivity.
• The label has disrupted and redefined the marketplace with its accessible price point and extensive assortment of lingerie.
• Rihanna approaches Savage X with the mentality to make something new and fresh that everyone can relate to and feel confident in.
• Fast Company Most Innovative Style Company 2020
• Emmy Nominated, Savage X Fenty Show Vol. 1
• 2020 Emmy Nominated, Savage X Fenty Show Vol. 2
• 2021 Time100 Most Influential Company
• Winner of 3 Webby Awards for #SavageNotSorry campaign 2021

Equal Opportunity

• Savage X Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law.
• At Savage X Inc., we champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment.
• We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.
• Savage X Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.
• We encourage you to apply regardless of meeting all qualifications and/or requirements.