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About the Role

Ocean Infinity is seeking a Principal UX Researcher to lead and shape user research strategy across its technology platforms, products, and operational systems. This role is critical in designing intuitive, scalable, and operationally effective products for complex environments like marine robotics, autonomy, remote operations, and data-driven platforms. You will collaborate with various teams to understand user behaviors, workflows, and pain points, acting as the leading authority for UX research and strategy to embed user-centered thinking into product strategy and development.

Responsibilities

Define and lead the UX research strategy across Ocean Infinity’s software and operational platforms.
Conduct and oversee qualitative and quantitative research activities including interviews, usability testing, workflow analysis, contextual inquiry, and field research.
Partner with Product, Engineering, AI, Operations, and Design teams to ensure products are informed by user needs and operational realities.
Translate complex technical and operational workflows into clear user insights and actionable recommendations.
Help shape the future user experience of autonomy platforms, robotics interfaces, mission systems, and data products.
Build strong relationships with internal operational teams, offshore personnel, engineers, and customers to understand real-world technology usage.
Drive evidence-based decision-making across product and engineering teams.
Create scalable research frameworks, repositories, and best practices to improve consistency and maturity.
Lead complex end-to-end research projects from planning and recruitment through synthesis and presentation.
Advocate for user-centered design principles throughout the product lifecycle.
Support Product Designers and teams in translating research findings into practical product improvements.
Facilitate workshops, discovery sessions, and collaborative research activities with stakeholders.
Identify emerging UX risks, usability issues, and adoption challenges early in the development lifecycle.
Mentor and guide other researchers, designers, and product team members in research methodologies and best practices.
Contribute to product strategy discussions, roadmap planning, and prioritization activities.
Support the development of accessible, intuitive, and scalable enterprise-grade experiences.

Requirements

Significant experience operating within Senior, Lead, Staff, or Principal UX Research roles.
Proven experience leading research strategy within complex technology or product-led organizations.
Strong expertise across a range of qualitative and quantitative UX research methodologies.
Experience conducting research across enterprise software, operational platforms, or highly technical products.
Strong stakeholder management and influencing skills.
Experience working closely with Product Managers, Engineers, and Product Designers.
Ability to synthesize complex findings into clear, actionable insights.
Experience facilitating workshops and cross-functional collaboration.
Excellent communication and presentation skills.
Strong analytical thinking and problem-solving capability.
Experience balancing strategic research planning with hands-on execution.
Fluent written and spoken English.

Skills

UX Research
Qualitative Research
Quantitative Research
Usability Testing
Workflow Analysis
Contextual Inquiry
Field Research
Stakeholder Management
Influencing Skills
Synthesis
Workshop Facilitation
Cross-functional Collaboration
Communication
Presentation Skills
Analytical Thinking
Problem-Solving
Research Strategy
User-Centered Design
Accessibility
Inclusive Design

Location

London
Porto

Work Type

Employee

Experience Level

Senior
Lead
Staff
Principal

Salary/Compensations

London - Up to £90,000 per annum
Porto - Up to €65,000 per annum

About the Company

We are using and creating technology to transform operations at sea to enable people and the planet to thrive.
We are open-minded and fearless in our approach to innovation and don't believe in boundaries.
We challenge everything and have massive ambitions to drag aging industries into the tech era.
We take safety, equality, and education very seriously, and our responsibilities don't stop at our front door.
Our business is built on the belief that there's definitely a more environmentally responsible way to operate at sea.
We employ people who share our core values: courageous, trustworthy, and conscientious, driven by a desire to do the right thing.
We strive for excellence, work collaboratively, and are genuinely excited by our work.
We offer opportunities for our people to develop beyond their role and span a multitude of disciplines, open to all regardless of background and experience level.
Working with us means being part of a team that is harnessing technology and creativity to disrupt a traditional industry.
We are not your average workplace.
Our mission is to use innovative technology, to transform operations at sea, to enable people and the planet to thrive.

Equal Opportunity

At Ocean Infinity, we believe in creating equal opportunities for all, celebrating each and everyone’s differences.
Being inclusive and respectful to all is fundamental to who we are.
Our commitment to these values is unwavering. They are central to our mission and the impact we have on the industry.